Benefits:

Competitive salary
Paid time off
Profit sharing

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Keith Nederhoed - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

Answer customer inquiries and provide policy information.
Develop and maintain client relationships to drive retention and growth.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.

QUALIFICATIONS:

Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.

WHAT MAKES OUR AGENCY UNIQUE:

People often say culture is important to a place they work; ask anyone on our team if they look forward to coming to work or dread it? I think you'll know their answer!
We work hard and play hard!

BENEFITS AND PERKS:

Life & Disability Insurance
Paid Holidays, including your birthday off
Sick Leave and PTO
You do not have to work on Saturdays or Sundays

Compensation: $16.00 - $22.00 per hour

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Keith Nederhoed - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
Our office is located in Burnsville .
Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
I am a proud graduate of St. Olaf College .
We currently have 4 team members at our agency.
We have 24 years of combined insurance experience in our office.
Our agency has received awards including: Ambassador Travel and Legion of Honor

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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