Project File Coordinator
SERVPRO®

Join a detail-driven, fast-paced environment where your organization, communication, and customer service skills support our mission: making it “Like it never even happened.” We’re seeking a motivated Project File Coordinator to serve as a liaison for customers, manage project documentation, and support project teams from start to finish.

Primary Responsibilities

Project Coordination & Documentation
• Serve as the primary liaison with customers and project stakeholders
• Manage daily project oversight, including monitoring status, audits, and work-in-progress
• Create preliminary estimates using estimating software
• Review, validate, and organize job site documentation to ensure accuracy
• Work closely with Project Managers to maintain thorough project files from beginning to end
• Collaborate with other departments as needed to support project flow
• Other duties as assigned

Customer Support & Communication
• Maintain clear, professional written and verbal communication with customers and teammates
• Support a positive customer experience by providing timely updates and accurate information

Requirements

Experience & Skill Set
• At least 1 year of customer service and/or office-related experience
• Strong organizational skills with the ability to multitask and maintain attention to detail
• Proficiency in relevant computer applications
• Ability to pass a background check (as allowed by law)

Education & Credentials
• High school diploma or GED preferred

Skills / Physical Demands / Competencies

• Primarily a sedentary, computer-based role
 • Occasional filing may require lifting files, opening cabinets, bending, or standing
 • Ability to work with or around typical office materials and cleaning agents as needed

Compensation & Benefits

• Superior benefits package
 • Paid training
 • Career progression opportunities
 • Personal and professional development
 • And more!

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by SERVPRO Industries should be reviewed by the Franchise’s attorney for compliance with federal, state, and local laws. All sample forms are provided for informational purposes only, and franchisees may choose whether or not to use them.