Position Summary:
St. Thomas Community Health Center is seeking a dedicated and proactive Community Clinic Nurse (LPN or RN) for our Gretna-based Westbank clinic. This onsite role provides direct, face-to-face support for patients in collaboration with providers, helps connect patients to chronic care services, and supports the daily function and leadership of the medical assistant team. The Nurse plays a vital role in patient education, provider support, and care coordination to ensure our patients receive timely, high-quality, and equitable care.
Key Responsibilities:
Care Coordination & Patient Support/Education
- Collaborates with providers and care teams to identify patients appropriate for care coordination and ensures proper referrals are initiated particularly to health coaches for chronic condition support.
- Engages patients in understanding and managing their health conditions through education on clinical devices (e.g., BP cuffs, glucometers, continuous glucose monitors) and medications, including use of injectables such as insulin.
- Reinforces medication adherence strategies and offers guidances.
Population Health & Preventive Outreach
- Supports outreach to patients due for preventive and follow-up care using available data sources and clinic tools.
- Contributes to efforts that improve care gap closure and enhance overall patient outcomes through preventive and chronic disease services and medication usage as part of ongoing care support.
Team Leadership & Supervision
- Serves as the on-site lead for medical assistants, offering general supervision, workflow guidance, and day-to-day support.
- Participates in the onboarding and training of new medical assistants.
- Assists in ensuring clinical protocols are followed and contributes to quality improvement efforts within the nursing team.
Provider Support & Clinic Operations
- Works closely with providers to support clinic flow and visit efficiency, ensuring patients are prepared and ready for their appointments.
- Helps identify and address clinical needs that support providers, including coordination of follow-up appointments, immunization needs, and preventive screenings.
- Assists in maintaining consistent and balanced schedules across the team by recognizing and filling open appointment slots appropriately.
Clinical Support & Vaccine Oversight
- Monitors vaccine management; able to assist with administration and related support tasks when needed.
- Ensures provider and team awareness of available vaccines and coordinates timely patient access.
Other Duties
- Attends nursing and general staff meetings as scheduled.
- Supports the policies and procedures of St. Thomas Community Health Centers and assists in policy review as requested.
- Demonstrates consistent and timely attendance
- Promotes positive and productive communication with clinic staff.
- Utilizes established communication channels and appropriate lines of authority for problem-solving.
- Assists in documentation of incidents and participates in safety and emergency preparedness drills.
- Performs other duties as requested by the Chief Nursing Officer and Medical Director.
- Maintains HIPAA compliance.
Qualifications:
- Current LPN or RN license in the State of Louisiana.
- Experience in community health, chronic disease management, or outpatient settings preferred.
- Strong communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced clinical environment.
- Bilingual skills (English/Spanish) a plus.
- Familiarity with EPIC EHR a plus
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law.
