Benefits:

401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance

Spartan Emergency Water Removal is continuously recruiting, and we review new applications regularly—often on a daily basis. We encourage you to apply even if the job posting has been open for some time.

Are you self-motivated, proactive, and passionate about providing exceptional customer service? Join Spartan Emergency Water Removal and help us grow!

We are looking for dynamic team members to join our coordinating team and drive the success of our company. As a Customer Service Representative - Coordinator, you will monitor job file status, maintain internal and external communications with all stakeholders, and digital and physical file management. Your responsibilities include the initial intake from all client networks, communicating daily with crews to ensure all required documentation is captured on site, and performing all job close-out activities, including coordination with the accounting department to ensure proper invoicing.

Since 2015, Spartan has been Northern Virginia’s trusted choice for mitigation and restoration services. As a proud Veteran-founded and operated company, we specialize in water, fire, mold, storm, asbestos, lead, and reconstruction services. Spartan is also Virginia's highest-rated water mitigation company, with over 1,000 5-star reviews. We proudly serve commercial and residential clients in Northern Virginia, Fredericksburg, Richmond, and the surrounding areas.

If you’re ready to make an impact and grow with a team dedicated to excellence, we want to hear from you!

Responsibilities

· Daily monitoring of job status to ensure accuracy in all project file documentation.

· Communicate with crews to ensure all documentation is captured on site.

· Oversee the successful completion of each emergency restoration project.

· Handles all administrative tasks for each job to include scheduling, estimating, and customer service.

Qualifications

· Valid driver’s license with a clean driving record

· Experience in the restoration industry is preferred

· Experience with writing estimates is preferred

· Ability to work in a fast-paced, team-oriented office environment.

· Excellent organizational skills and strong attention to detail.

· Outstanding written and verbal communication skills

· Ability to pass a pre-employment drug screen and background check

Compensation: $18.00 - $22.00 per hour

At Spartan Emergency Water Removal, we don't just offer jobs - we build careers. We're a fast-growing, forward-thinking team driven by innovation, collaboration, and a passion for excellence. Whether we're onsite, online, or in the office, we believe in doing great work with great people. We value fresh ideas, strong work ethic, and individuals who aren't afraid to grow, take ownership, and make an impact.

Join us and be part of something bigger - where your work matters, your ideas are heard, and your career can thrive.

Since 2015, Spartan has been Northern Virginia’s trusted choice for mitigation and restoration services. As a proud Veteran-founded and operated company, we specialize in water, fire, mold, storm, asbestos, lead, and reconstruction services. Spartan is also Virginia's highest-rated water mitigation company, with over 1,000 5-star reviews. We proudly serve commercial and residential clients in Northern Virginia, Fredericksburg, Richmond, and the surrounding areas.

(if you already have a resume on Indeed)