Clinical Team Leader
Department: Mental Health Recovery Services
Program: Adult Community Clinical Services (ACCS)
Primary Location: Hampshire County, MA
Schedule: Full-time, Monday–Friday
Salary: $75,500-81,000 (Based on Experience)
Lead with Compassion. Guide with Expertise.
At ServiceNet, we believe in the power of recovery, connection, and possibility. Our Mental Health Recovery Services Outreach Teams walk alongside individuals as they reclaim their lives and well-being in the community. We’re looking for a Clinical Team Leader who is ready to inspire, mentor, and bring clinical depth to a team doing some of the most important work in the field.
If you're a licensed clinician with a passion for community-based mental health care and the skill to lead a dynamic team—this is your opportunity to make a meaningful difference!
About the Role:
As our Clinical Team Leader, you’ll oversee an Outreach Team serving individuals in Hampshire County living with serious mental health challenges. You'll provide clinical supervision, shape service delivery, and ensure each team member is supported, resourced, and working together with purpose.
Working closely with program leaders, nurses, peers, and housing coordinators, you’ll help participants make real progress toward stability, independence, and self-defined recovery.
What You’ll Be Doing:
Clinical Leadership & Supervision
- Provide individual clinical supervision to Team Clinicians and Outreach Supervisors/Coordinators.
- Guide and support Residential Supervisors in clinical matters.
- Offer oversight and collaboration with the Team Nurse and Housing Coordinator, in partnership with senior leadership.
Team Operations & Oversight
- Direct all clinical and outreach activities, including referrals, assessments, discharges, and ongoing interventions.
- Lead weekly team meetings focused on clinical review, operations, and staff development.
- Review and approve clinical documentation in the electronic health record to ensure compliance and quality.
Training & Team Development
- Facilitate training, team building, and skill development opportunities within team meetings.
- Foster a collaborative and compassionate team culture rooted in trauma-informed, recovery-oriented care.
Other
- Collaborate with the Contract Director and VP of Mental Health Recovery Services on broader program initiatives and improvements.
- Perform additional duties as assigned in support of ServiceNet’s mission and participants' recovery.
What You Bring to the Table:
- Clinical Master’s degree and independent Massachusetts license (e.g., LICSW, LMHC).
- At least 3 years of experience working with individuals with serious mental health conditions.
- A minimum of 3 years in a supervisory or clinical leadership role.
- Strong organizational, communication, and clinical documentation skills.
- Ability to work both independently and as part of a collaborative leadership team.
- A strengths-based, person-centered approach—and a belief in each person’s ability to recover.
- Valid driver’s license and access to a reliable vehicle.
Why Work With Us?
Because your leadership can change lives. As part of our Mental Health Recovery Services team, you’ll join a mission-driven community of clinicians and peers committed to empowering individuals on their recovery journey.
Perks & Benefits:
- Mileage reimbursement
- Generous paid time off
- Comprehensive health and dental insurance
- 403(B) retirement plan with employer match
- Paid life insurance & long-term disability
- Tuition assistance and professional development
- A culture rooted in respect, recovery, and relationships
Bring your experience. Bring your heart. Lead with us. Apply now to join a team that believes in people—and in the power of recovery.
https://www.servicenet.org
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 1,500 employees and 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.
ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today.
