Mitigation Field Supervisor

Location

North Attleboro

Type

Full Time

Job Description
The Regional Mitigation Field Supervisor will be responsible for the training, development and growth of all Mitigation Fields staff across our 3 New England offices. Field Supervisor will oversee all field staff across all 3 offices. Ensuring that our staff continuously receive the training and feedback they need in order to continue with the growth and development of the field staff as a whole.

The Regional Mitigation Field Manager will report to the Director of Mitigation Operations.

Hours: 7:30-4:30pm, Monday through Friday.

Job Responsibilities

· Provide continuous oversight of all field staff members by traveling in a company vehicle to our 3 office locations throughout the work week in North Attleboro, Worcester, and Portsmouth, New Hampshire.

· Responsible for annual performance reviews.

· Travel between office locations to work with the staff regarding ongoing training.

· Assist in the interviewing and hiring process for all new Mitigation and Contents field staff.

· Visit job sites to provide on-the-job training and feedback to field staff.

· Responsible for approving all field staff payroll; including hours worked and individual job bonuses.

· Will be the primary point of contact for all field staff.

· Will work with office coordinators to assist with scheduling where necessary.

· Responsible for conducting field training with staff on a continuously scheduled basis.

· Will be responsible for the growth and development of the field staff. Including tracking individual growth with training schedules and advising the appropriate parties on the progression.

· Be an active member of the safety committee.

· Will be responsible for being the second after-hours call across all three offices.

Quarterly Bonus KPI’s

· Workplace safety

· Field retention

Training topics

· Mitigation Best Practices

· MICA/Mitigate training

· ITEL samples- Submitted through the app and/or mailing the sample when necessary

· Safety Best Practices

· Docusketch

· Documentation- proper job photos, scope sheets, etc.

· RMS training

Benefits:

Quarterly Bonus opportunities
Company Laptop, Car & Cellphone provided.
Health, Dental and Vision plans available.
Generous PTO
Holiday Pay
Retirement plan with company match.
Paid Training and Development
Tenure Program
Referral Programs

Qualifications:

Valid driver’s license and ability to travel to all three New England office locations
Prior leadership experience in mitigation, restoration, or construction
Knowledge of industry tools and practices (MICA, Docusketch, RMS, ITEL, safety)
Proven ability to train, mentor, and develop field teams
Strong communication and interpersonal skills
Experience with scheduling, payroll approval, and performance reviews
Highly organized with the ability to track training and staff development

Compensation: $70,000.00 per year

Paul Davis Restoration of Boston Metro West, MA

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.