Customer Service Manager - State Farm Agent Team Member
Full Time • Canandaigua, NY
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
ROLE DESCRIPTION:
As a customer service manager with Ryan Bush State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and hard-working candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Collaborate with the customer service team and daily operations.
- Develop and implement customer service policies and procedures.
- Handle escalated customer complaints and issues.
- Provide an exceptional customer experience to all customers.
QUALIFICATIONS:
- Multiple years working in customer service or other relevant experience.
- Leadership and organizational skills.
- Communication and problem-solving abilities.
Compensation: $45,000.00 - $60,000.00 per year
We're Hiring!
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to make an impact, see immediate success, we could be the place for you!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
- Our office is located in Fairport & Canandaigua.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- I am a second generation State Farm agent.
- I am a proud graduate of St. Bonaventure University.
- We currently have 10 team members at our agency.
- We have 45 years of combined insurance experience in our office.
- Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Senior Vice President's Club
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none