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Front Office Secretary/Service Coordinator (CSR) Harrisonburg, Virginia

Front Office Secretary/Service Coordinator (CSR)

Full Time • Harrisonburg, Virginia
Responsive recruiter
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

🌟 Join Our Team at Culligan Water! 💧 Make a Difference with Clean, Safe Water

Are you someone who loves helping people and enjoys being the go-to person in a busy, fast-paced environment? At Culligan Water of Harrisonburg, VA, we’re more than just a leader in water treatment — we’re a team that cares deeply about the health and wellbeing of families in our community.

We’re looking for a Customer Service Superstar to join us as our Front Office Secretary / Service Coordinator. If you're organized, friendly, and ready to grow your career in a stable and supportive environment — we want to meet you!

🧩 What You'll Do

  • Be the friendly face and helpful voice of Culligan, greeting and assisting customers in person, by phone, and via email.
  • Listen with care, solve problems with confidence, and connect customers to the services they need.
  • Schedule service and delivery appointments and keep calendars running smoothly.
  • Support customers with everything from billing questions to service coordination.
  • Use tools like Microsoft Office and our internal systems to keep things accurate and on track.
  • Coordinate with our amazing service and operations teams to keep everything flowing.
  • Jump in to help with clerical tasks like filing, data entry, and scanning.
  • Keep the reception area welcoming and professional.
  • Collaborate with sales, marketing, and service departments — no two days are the same!

🌟 Who We're Looking For

  • You’re a people person — warm, respectful, and great on the phone.
  • You have at least 2 years of experience in customer service, office coordination, or a similar role.
  • You’re confident using Microsoft Office (Word, Excel, Outlook) and general office equipment.
  • You’re organized, dependable, and great at juggling multiple tasks without missing a beat.
  • You stay calm under pressure and can turn problems into solutions.
  • You bring a professional attitude and appearance, but also warmth and friendliness.
  • You enjoy working as part of a team — but you can also take the lead on your own.

📚 We Provide:

  • Paid training — no water knowledge required, just a willingness to learn!
  • A supportive, family-like team environment.
  • Opportunities to grow and advance your skills.
  • The chance to make a meaningful impact by helping people get access to safe, clean water.

💼 About Culligan

As the world’s leading water experts, Culligan is trusted by millions to deliver better water for their homes and businesses. Our solutions include everything from water softeners and filters to cutting-edge purification systems. We’re a company that believes in doing good for our customers, our communities, and the planet.

✅ Ready to Apply?

If you’re ready to bring your customer service skills to a place that values your contributions — we’d love to hear from you!

Important: We do not accept phone inquiries.


 
Compensation: $13.00 - $15.00 per hour




This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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Why Should You Join Culligan?

Growth Opportunities
Friendly Coworkers
World class training and development through Culligan University and bootcamps
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