Job Summary
We are seeking a skilled Appliance Install Technician to join our team. In this role, you will create complex components by aligning materials and connecting parts. The ideal candidate will be responsible for installing a variety of household appliances, including ranges, refrigerators, laundry machines, dishwashers, and ventilation systems. This role requires technical expertise in electrical, plumbing, and carpentry skills. The Appliance Installation Technician will provide installation services from pre-site inspection to job completion, ensuring all installations are completed to the highest standards of quality and customer satisfaction.
Why Home Appliance?
At Home Appliance, we're not just a business; we're a family that thrives on excellence, innovation, and delivering exceptional customer experiences. Established in 1962, our family-owned company has grown to over 50 dedicated team members, with multiple retail locations, a parts & distribution center, and a stellar team specializing in outstanding customer service, installation, delivery, and appliance service. Proudly recognized as Medina County’s Best of the Best – Appliance Store for 17 consecutive years, we're on the lookout for exceptional individuals to join us in elevating our customer-focused mission.
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Voted BEST OF THE BEST for 17 years straight by Medina Gazette readers for the Best Place to purchase appliances.
- We want only the best and will invest in your growth.
- We offer the entire customer experience, including sales, service and parts.
- Growing organization provides multiple opportunities for advancement.
- We reward positive results and outstanding customer service practices.
- We are happy. We love what we do. We work hard and play hard.
- We are constantly evolving to ensure the big and small details of what we do aren't missed. Every process should be about getting customers and keeping them for life.
Responsibilities
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Perform Installations
- Install a variety of household appliances according to manufacturer guidelines and project specifications with precision and accuracy.
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Operate Delivery Vehicles
- Safely operate delivery vehicles such as box trucks and vans to transport materials to job sites.
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Provide Customer Service
- Communicate effectively with clients during installations to ensure excellent customer service and address any questions or concerns.
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Handle Heavy Items
- Safely handle moving and lifting of heavy items using proper techniques to prevent injury.
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Maintain Work Area
- Keep the work area clean and organized at all times before, during, and after installations.
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Complete Paperwork
- Ensure accurate and timely completion of all necessary paperwork related to installations and deliveries.
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Collaborate with Team
- Work collaboratively with team members to ensure timely completion of projects.
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Measurement and Preparation
- Take accurate measurements, prepare work areas, and ensure appliances are installed securely.
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Material Handling
- Safely transport appliances, tools, and equipment to job sites.
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Professionalism
- Interact professionally with clients, address questions or concerns, and provide exceptional customer service.
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Safety Compliance
- Adhere to all safety protocols and guidelines to ensure safe handling and installation of appliances.
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Communication
- Maintain clear communication with project managers, clients, and team members for effective project coordination.
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Problem-Solving
- Identify and troubleshoot any installation challenges or issues, providing effective solutions.
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Documentation
- Maintain records of completed projects, upload photos, and notes for all installations.
- Other duties as assigned
Qualifications
- Outgoing personality with exceptional customer service skills and can-do attitude
- Effective verbal and written communication skills
- High school diploma or GED
- Certification or diploma from a technical school is preferred but not required
- Previous experience as an Installer or in a similar role
- Ability to read and understand blueprints and schematics
- Ability to operate machinery and use hand tools
- Strong understanding of quality control principles
- Excellent manual dexterity and hand-eye coordination
- Ability to lift heavy objects (up to 50 pounds) and perform physical tasks as required by the job.
- Ability to operate 26ft box truck is a plus.
- This role routinely uses standard lifting equipment and straps. Uses and maneuvers hand trucks.
Job Type & Compensation
- Full-time (Mon - Fri)
- Ability to earn COMMISSION in addition to Base Pay
- Motivated individuals can reach $100K's in earnings
- Training opportunities available
- Eligible for bonus and/or profit sharing
- This position requires the use of tools which are to be supplied by the employee and brought to work on a daily basis.
