Front Desk Receptionist
Full Time • WEST PALM BEACH
Benefits:
- 401(k)
- Competitive salary
- Paid time off
- Training & development
Job Title: Front Desk Receptionist
Location: Hair Professionals, West Palm Beach, FL
About Us:
At Hair Professionals, we specialize in personalized hair restoration solutions for both men and women in West Palm Beach. With over 20 years of experience, our team is dedicated to helping clients overcome hair loss through state-of-the-art techniques and customized treatments. Our services include trichological treatments, laser hair growth therapy, and various hair replacement systems. We pride ourselves on creating a comfortable and professional environment that resembles a medical office, ensuring that each client feels valued and cared for. Our commitment to ongoing education and advanced technology enables us to provide the highest level of service in the industry.
At Hair Professionals, we specialize in personalized hair restoration solutions for both men and women in West Palm Beach. With over 20 years of experience, our team is dedicated to helping clients overcome hair loss through state-of-the-art techniques and customized treatments. Our services include trichological treatments, laser hair growth therapy, and various hair replacement systems. We pride ourselves on creating a comfortable and professional environment that resembles a medical office, ensuring that each client feels valued and cared for. Our commitment to ongoing education and advanced technology enables us to provide the highest level of service in the industry.
Position Overview:
We are seeking a dedicated Front Desk Receptionist to join our team. This role is crucial in creating a welcoming environment for our clients while managing administrative tasks in a professional setting. The ideal candidate will possess strong customer service skills, attention to detail, and experience in a medical office or similar environment.
We are seeking a dedicated Front Desk Receptionist to join our team. This role is crucial in creating a welcoming environment for our clients while managing administrative tasks in a professional setting. The ideal candidate will possess strong customer service skills, attention to detail, and experience in a medical office or similar environment.
Key Responsibilities:
- Greet and assist clients upon arrival, ensuring a positive first impression.
- Manage appointment scheduling and confirmations using our office management software.
- Handle phone inquiries with professionalism and courtesy.
- Maintain patient confidentiality and adhere to standard regulations.
- Coordinate with hair restoration professionals to facilitate seamless client experiences.
- Process client payments and manage billing inquiries.
- Assist in maintaining a clean and organized front office area.
- Perform administrative tasks, including filing and data entry.
Qualifications:
- Previous experience in a receptionist role, preferably in a medical office or salon environment.
- Excellent interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in computer systems and office software.
- Ability to handle sensitive information with discretion.
- Compassionate attitude towards clients, with a focus on providing exceptional service.
What We Offer:
- A supportive and professional work environment.
- Opportunities for ongoing training and development.
- Competitive salary and benefits package.
Compensation: $16.00 - $20.00 per hour
Since 1997, Hair Professionals has offered hope to all those in West Palm Beach who struggle with thinning hair and hair loss. In truth, though, our commitment to hair restoration goes back much farther than that. In fact, both of our founders have spent their entire careers exhibiting a passion for hair restoration.
Dan Green, New York born and raised, has more than four decades of experience as a Master Barber and hair restoration consultant. He operated his own salon in Miami for a number of years, and in that time amassed a number of accolades and achievements.
He founded Hair Professionals with wife Andrea Green, who started her own career as a cosmetologist in Great Britain and has become increasingly fascinated by the creative aspects of hair restoration in recent years.
In the beginning, Hair Professionals was essentially a two-person operation, but because of Dan and Andrea’s passion for helping clients and for staying on the cutting edge of hair restoration, Hair Professionals has grown into a robust team of hair restoration technicians. The company is known for its commitment to advanced technologies, its heavy investment in ongoing education and staff development, and its insistence on personalized, hands-on attention for each and every client. In 2017, Dan announced his retirement and left the company in the best hands he knew - Andrea's.
Today, Hair Professionals is one of the top hair restoration clinics in the state of Florida. Here we proudly serve both men and women and strive to meet their needs through a variety of advanced techniques and procedures.
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