Front Desk Representative
Full Time • Pelham
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Wellness resources
Benefits/Perks
- Competitive salary
- Flexible Schedule
- On-site parking
- Great work-life balance
- Paid time off
- Ongoing training
- Full-time employees receive a generous 401K package
- Full-time employees receive contribution towards our company sponsored health insurance (medical/vision/dental/ mental health)
Job Summary
We are seeking a motivated, friendly and service-oriented Front Desk Representative to join the team at Symmetry Physical Therapy. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. You will also perform insurance authorizations, filing and scanning. Our ideal candidate has a cheerful disposition, is punctual and professional, has excellent communication skills, has computer skills with basic microsoft programs and EMR, and is capable of multitasking in a busy work environment.
Responsibilities
- Greet customers as they arrive and provide an excellent customer experience
- Answer phone calls and schedule appointments
- Assist clients with paperwork, including consent forms and online registration
- Assist billing personnel with patient authorization management
- Assist with the verification of insurance benefits for new patients
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and EMR software
- Excellent multi-tasking skills
- Timely, punctual and professional
Compensation: $18.00 - $22.00 per hour
ABOUT SYMMETRY PHYSICAL THERAPY
Symmetry Physical Therapy is a physical therapist-owned, progressive sports medicine company based in Westchester County, NY. Our main facility is located in Downtown Pelham, with outreach to local high schools, colleges, and professional organizations, and a satellite office in Purchase, NY. We are committed to creating a dynamic learning and working environment for our team while providing the highest level of specialized care to our patients.
OUR PHILOSOPHY
At Symmetry Physical Therapy, we provide quality, cost-effective, outcome-driven rehabilitation services to our patients, business partners, insurers, and employers. Our goal is to efficiently return patients to the workforce, athletic fields, and independent lifestyles they value. We empower individuals with the skills to self-manage, prevent injuries, and take an active role in their recovery.
We are dedicated to focused, individualized care that ensures optimal outcomes. Using a team-based approach, our skilled therapists offer a range of specialized treatments tailored to each patient’s needs. Our practice is uniquely positioned: small enough for personalized attention, yet large enough to provide affordable, comprehensive services.
Our vision is to be the most professional, respected, and trusted provider of physical therapy and rehabilitation services in the region.
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