- Serve as the primary point of contact for property owners, insurance adjusters, and subcontractors.
- Perform initial site visits within 24 hours of loss; conduct walkthroughs, scope jobs, and secure work authorizations.
- Set clear customer expectations to ensure a positive service experience.
- Manage project execution, including scheduling crews, ordering materials, and coordinating vendors.
- Ensure compliance with safety, environmental, and regulatory standards.
- Oversee job budgets and gross margins; manage change orders and supplements.
- Maintain accurate documentation, including moisture readings, photos, and certificates of completion.
- Deliver final estimates and adjuster/carrier packages.
- Facilitate a smooth handoff to the repair team upon completion of the mitigation.
- Participate in community outreach and networking to build relationships and generate referrals.
Required:
- Bachelor’s degree in construction management, business, or related field or equivalent experience.
- 4+ years of project management experience in related industry.
- Excellent customer service and communication skills.
- Ability to plan, organize, and manage multiple priorities.
- High attention to detail and commitment to quality control.
- Capable of working in extreme conditions and responding to urgent situations.
- Prolonged periods of sitting and computer use.
- Ability to lift to 10 lbs occasionally.
- Work performed in a corporate office and client-facing environments.
- Frequent travel for client visits, vendor meetings, and team training.
Paul Davis Restoration is an equal opportunity employer and does not discriminate based on race, color, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other protected status under applicable law.
Paul Davis Restoration of Mississippi Gulf Coast
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Company Website: pauldavis.com
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