Customer Relations Representative - State Farm Agent Team Member
Full Time • Niagara Falls - NY
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2013, and today our team includes eight team members who work together to deliver consistent service and strong results. We believe in rewarding effort and creating an environment where motivated people can grow. Our agency offers a Simple IRA, health benefits, monthly bonus competitions, and reimbursement for licensing costs to support both career development and long-term success.
I opened my agency in 2013, and today our team includes eight team members who work together to deliver consistent service and strong results. We believe in rewarding effort and creating an environment where motivated people can grow. Our agency offers a Simple IRA, health benefits, monthly bonus competitions, and reimbursement for licensing costs to support both career development and long-term success.
We’re looking for a go-getter with a positive mindset — someone who wants to continuously improve and take ownership of their own advancement. If you’re driven to grow and thrive in a supportive, performance-focused environment, this is a place where your effort can truly pay off.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Laura Capizzi - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $35,000.00 - $50,000.00 per year
Do you want a career and not just a job?
We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and College Planning.
- Our office is located in Wheatfield, NY .
- Our office is open Monday, Friday 9:00-5:00 and Tuesday, Wednesday, Thursday 9:00-6:00.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none