eServices Management Analyst 3 (Taxation - Altova XMLSpy expertise)
Full Time • Hybrid - US
LOOKING FOR CURRENT ARIZONA RESIDENTS ONLY
AZDOR - Taxpayer Services - Analyst - eServices Management Analyst 2
AZDOR - Taxpayer Services - Analyst - eServices Management Analyst 2
THIS IS NOT AN IT POSITION, IT IS ADMIN/MANAGEMENT ROLE WITH TECHNICAL PROFICIENCY
Position Summary:
The eServices Management Analyst 3 conducts analyses of Taxpayer Services eServices programs, services, policies, procedures and processes to identify and eliminate non-value-added process steps to improve operational effectiveness and efficiency; and engages with the team in overall continuous improvement efforts for the division.
Serves as a liaison between ADOR’s Information Technology Section and both software vendors and internal business users.
Engages with internal and external customers to provide support, and with vendors to assist with routine to moderately-complex inquiries.
Compiles regular reports. May perform difficult, complex, and/or specialized management studies, and plan or coordinate projects.
Knowledge/Understanding
● Knowledge of principles and practices of public administration with emphasis on effective planning,
organization, and management;
● Knowledge of contemporary business methods, procedures, and practices;
● Knowledge of the principles and techniques of automated information systems analysis, design, modification, and implementation; principles, research methods and reporting techniques used in administrative studies
● Knowledge of operational/programmatic structures, applicable legislation, rules, regulations, standards, policies, procedures, resources and priorities
Skills
● Effective verbal, written, and listening communication skills
● Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
● Effective interpersonal skills and demeanor
● Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive.
Required Skills
- Minimum of three (3) years management analysis experience
- Extensible Markup Language (XML) experience
- Analysis of technology and information systems
- Quality Assurance testing experience
- SQL - MS SQL Server Management Studio (Database Mgmt Systems) experience
- Azure DevOps experience
Preferred Skills
- Bachelor’s degree in business, computer information systems, or related field
- One or more years of experience in tax related service and administration
Flexible work from home options available.
Compensation: $26.00 - $28.00 per hour
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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