Customer Service Representative - State Farm Agent Team Member
Full Time • Alpharetta, GA
Responsive recruiter
Replies within 24 hours
Benefits:
- $250 Wellness Bonus
- Simple IRA matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Matt Cresap - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Hours:
Full time - Monday-Thursday 9:15-6:30pm, Friday 9:15- 400pm
RESPONSIBILITIES:
Hours:
Full time - Monday-Thursday 9:15-6:30pm, Friday 9:15- 400pm
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensación: $35,000.00 - $45,000.00 per year
Do you want a career and not just a job?
Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, y Renters Insurance.
- Our office is located in Alpharetta, GA.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
- We currently have 6 team members at our agency.
- We have 33 Years years of combined insurance experience in our office.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Bronze Tablet, y New Agent Program Qualifier
- Additional languages spoken:
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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