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Experience Spanish Speaking Front Desk Medical Assistant Lombard Integrated pain management

Experience Spanish Speaking Front Desk Medical Assistant

Full Time • Lombard Integrated pain management
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Integrated Pain Management (IPM) in Lombard, IL. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience. 

Experience Required:
  • Must have a minimum of at least 6 months in a similar role.
  • A certification as a Medical Assistant 
  • Must speak Spanish.
  • A wiliness to learn and grow. 

Hours of operations:

This is a Full-time position with the following hours:
Monday, Tuesday, Friday – 9:00 am - 6:00 pm
Wednesday, Thursday – 9:00 – 5:00 pm

Responsibilities:

Patient Reception and Recovery Room:

  • Efficiently manage patient check-in and check-out processes.
  • Accurately verify patient information and insurance details.
  • Schedule and manage patient appointments.
  • Address billing inquiries and process payments.
Follow directions of OR Nurse Manager.

Clinical Support
 
  • Prepare the examination room and main cleanliness.
  • Accurately take and record vital signs.
  • Assist providers with medical procedures.
  • Perform basic diagnostic tests as needed.

Patient Care and Education

  • Provide high-quality patient education regarding procedures and care.
  • Communicate effectively and empathically with patients. 

Documentation and Records Management

  • Maintain accurate documentation in electronic health records (EHR)
  • Prepare and organize patient records and charts.
  • Complete forms related to worker’s compensation and personal injury cases.

Care Coordination

  • Coordinate patient care with other healthcare providers.
  • Follow up on referrals and external medical records.
  • Contribute to case management and care planning.

Specialized Tasks
  • Assist with occupational health assessments and documentation.

Communication and Coordination

  • Facilitate effective communication between staff and providers.
  • Act as a liaison to ensure smooth clinic operations.

Training and Development

  • Participate in ongoing training sessions.
  • Assist in training new FD/MA staff. 

Quality Assurance and Improvement

  • Engage in quality improvement initiatives.
  • Provide feedback to improve office procedures.

Key Competencies:

  • Attention to detail and organizational skills
  • Excellent verbal and written communication skills 
  • Ability to multitask in a fast-paced environment
  • Strong interpersonal and teamwork abilities

 

Benefits and Perks:

  • AFLAC insurance: Available after 90 days of employment.
  • Health, Vision and Dental after 90 days of employment, Employer will pay 50% 
  • 5 paid sick days per year, 2 weeks paid vacation after 1 year of employment. 
  • 401K Matching: 
  • 1% non-contributing match provided by the company. 
  • Up to 4% match with employee contributions after 1 year of employment.
 
What we are looking for:

  • A warm, approachable personality with a customer-focused mindset.
  • Ability to multitask and prioritize in a fast-paced environment.
  • A team player who can also work independently.
  • Reliable and punctual with a strong work ethic.
Pay range:
 
  • $ 20.00 – $ 22.00 an hour
Location:

Integrated Pain Management
244 E. Roosevelt Rd
Lombard, IL 60148
Compensation: $20.00 - $22.00 per hour




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