SOS Personnel

Service Monitor

Location

Los Angeles

Type

Full Time

Replies within 24 hours

📢 Now Hiring: Service Monitors, Lead Monitors & Program Director

Location: VA Greater Los Angeles Healthcare System – “Tiny Village” Community (11301 Wilshire Blvd, Los Angeles, CA)
Employer: Augustine Angels, LLC (pending federal contract award)
Type: Full-Time, 24/7/365 coverage – Multiple shifts available

About the Role
Augustine Angels is seeking dedicated and reliable professionals to serve as Service Monitors, Lead Monitors, and a Program Director for the VA’s “Tiny Village” community. This program supports veterans experiencing homelessness by providing a safe, secure, and supportive environment.

Open Positions
1. Service Monitors
  • Provide 24/7 coverage in assigned shifts (day, evening, or overnight).
  • Monitor resident activities, ensure safety, and report incidents.
  • Assist with facility access, visitor logs, and basic support needs.

2. Lead Monitors
  • Supervise Service Monitors on shift.
  • Handle admissions, food distribution, and safety inspections.
  • Document incidents and coordinate with VA staff and security.

3. Program Director
  • Provide leadership and oversight for all staff.
  • Ensure contract compliance, reporting, and staff scheduling.
  • Liaison with VA representatives and oversee quality of care.

Requirements (all monitor staff must have):
  • High School Diploma/GED (Bachelor’s required for Program Director).
  • 1+ year of experience working with homeless or at-risk populations.
  • CPR, First Aid, AED, and Narcan certification (must obtain prior to start).
  • California Food Handler Card (must obtain prior to start).
  • Strong interpersonal and communication skills.
  • Ability to work in a diverse environment with cultural sensitivity.
  • Background check required.

Additional for Program Director: Bachelor’s degree + 3 years of supervisory experience in housing, homelessness services, or related field.

Shifts Available
  • Day: 8:00 AM – 4:30 PM
  • Evening: 4:00 PM – 12:00 AM
  • Overnight: 12:00 AM – 8:30 AM

Benefits
  • Competitive pay (commensurate with federal contract wage standards).
  • Opportunity to serve those who served our country.
  • Full-time schedules.

How to Apply
Submit your resume with a cover letter indicating the position you are applying for (Service Monitor, Lead Monitor, or Program Director). Veterans and individuals with prior experience in shelter/housing programs are strongly encouraged to apply.
Compensation: $20.00 - $42.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.sossubs.org

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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