Shift Manager at Dock's
Full Time • Chicago
Replies within 24 hours
Benefits:
- 401(k)
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
Benefits/Perks
- Flexible Scheduling
- Competitive Compensation
- Career Advancement Opportunities
Job Summary
We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will count inventory, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities:
- Train and manage employees and assign duties as needed
- Lead team in providing exceptional customer service
- Resolve customer complaints gracefully and with tact
- Adhere to all health and safety rules and regulations
- Provide sales and productivity reports to upper management
- Maintain appropriate inventory levels, reorder and restock when necessary
- Cover the shifts of absent employees
Qualifications:
- High school diploma/GED
- Previous food service experience
- Familiarity with Microsoft Office, restaurant management software, and POS software
- Ability to remain calm and thrive under pressure
- Excellent management and leadership skills
- Strong communication and problem-solving skills
Compensation: $17.00 - $18.00 per hour
Welcome to Docks - Chicago Marshfield Plaza
Serving Chicagoland for over 50 years! In 1973, Docks opened its first store on 87th and Dorchester in Chicago. Since then, our simple yet bold concept has remained consistent, offering the best-tasting fried fish and shrimp on the market.
Docks is proud to be a black-owned seafood restaurant and a staple in Chicago, with locations spanning from the South Suburbs to Morgan Park and the West Side. We're conveniently located near the Medical District, Beverly, and Bronzeville neighborhoods. Immerse yourself in the succulent goodness of tender, jumbo shrimp expertly seasoned and fried to perfection. Our chefs have crafted a flavorful adventure that will leave you craving for more, blending the freshness of the sea with a medley of savory herbs and spices that will transport you to a coastal paradise with every bite.
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