Receptionist - State Farm Agent Team Member
Full Time • HILLSBOROUGH, NJ
Replies within 24 hours
Benefits:
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
ROLE DESCRIPTION:
Walter Casanas State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as our customer onboarding specialist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Walter Casanas State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as our customer onboarding specialist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Collaborate with sales and service teams to ensure a smooth onboarding experience for new customers, managing appointment scheduling and office communications.
- Confirm all eligible policy discounts are applied and ensure timely collection of required underwriting documents to maintain policy eligibility.
- Serve as the primary point of contact for new customers, providing excellent customer service, answering questions, and proactively following up on outstanding needs.
- Support the office with various administrative tasks to facilitate efficient operations and customer satisfaction.
QUALIFICATIONS:
- Bilingual (Spanish speaking preferred).
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in HILLSBOROUGH, NJ and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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