The Spice & Tea Exchange® is looking for energetic people who have a passion for life and food. Our mission is creating and sharing the experience of a more flavorful life, and our employees strive to make that happen every day for our customers, our franchisees and each other. The employee experience at The Spice & Tea Exchange® is unique and rewarding, and if you have this same passion for flavor, we have a seat for you at our table.
Position Purpose:
- Lead regulatory intelligence gathering.
- Develop global regulatory strategies.
- Manage all regulatory submissions and audits.
- Collaborates with Government Affairs, Legal, Regulatory Affairs, Nutrition, Marketing, Sales, Quality Assurance, Food Safety, Purchasing, Distribution Center and others, to leverage regulations and give The Spice & Tea Exchange® a competitive advantage in the marketplace.
- Provides regulatory guidance and answers compliance-related questions regarding new and reformulated product concepts.
- Collaborates to identify and provide resolution to strategic and tactical regulatory issues pertaining to food labeling.
- Communicates cross functionally regarding current and emerging food labeling issues and opportunities and related impact on products and product technology.
- Maintains up to date knowledge of FDA and USDA regulations and policies.
- Maintains up-to-date knowledge of current regulations and appropriate product technology.
- Prepares and submits all required label approval documents.
- Creates and routes all label approvals for signatures.
- Creates and maintains labeling SOP’s (Standard Operating Procedures).
- Completes label layout and thermal transfer printing of labels for company and vendors, as needed.
- Maintains master data file with regards to item ingredients and attributes.
- Collaborates with the marketing department to create, update, and maintain nutritional and calorie information for the field, using margins formats.
- Maintains all files with accuracy, along with peripheral equipment and software.
- Other duties as assigned
- BS in Food Science, Nutrition, or related field.
- Minimum of 5-7 years’ experience with consumable products.
- Proven experience and knowledge of FDA and USDA regulations and requirements, including allergens.
- Proven experience and knowledge of Food & Beverage product development, processes, and label compliance.
- ServSafe Manager certified.
- Experienced in compliance accountability, document control, audits, and certification renewals.
- Ability to successfully manage quality training for manufacturing staff, in a manufacturing/distribution center environment.
- Must be highly technical, proficient, and organized.
- Must possess an extreme degree of attention to detail.
- Ability to research regulatory issues and provide recommendations for resolution.
- Microsoft Office experience, including Excel proficiency, required.
- Ability to be persuasive, assertive, and collaborative.
- Proactive and goal oriented, driving business growth.
- Excellent analytical skills with follow-through and proactive approach.
- Excellent documentation and reporting skills.
- Excellent verbal and written communication, strong business acumen.
- Detail-oriented; ability to coordinate and manage multiple tasks, meet scheduled deadlines.
- Consistent ability to utilize hands and fingers to perform tasks as necessary for job duties, which may include operating machinery, handling materials, and typing (8+ hours per day).
- Consistent capacity for visual acuity to audit, monitor, detect, and identify issues pertaining to processes and procedures, and ensure quality and regulation compliance standards are met (8+ hours per day).
- Consistently communicate in English utilizing both written and oral methods including the use of speech and hearing to communicate effectively with team members, customers, and the ability to engage in verbal discussions and listen attentively (8+ hours per day).
- Consistent ability to perform various physical tasks that require continuous standing (8+ hours per day), sitting (8+ hours per day), walking (8+ hours per day), bending (8+ hours per day), reaching (8+ hours per day), squatting, (3-5 hours per day), lifting; up to 30 lbs. (8+ hours per day), carrying (8+ hours per day), pushing/pulling (3-5 hours per day), and maneuvering within an office and warehouse workspace (8+ hours per day).
- Ability to perform repetitive tasks (8+ hours per day).
- Ability to visually identify material and their characteristics (8+ hours per day).
- Operation of, but not limited to computer tools and equipment, printers and equipment (8+ hours per day).
- Consistently work around spices; must not be sensitive or allergic to various scents, spices, fruits, extracts, aromas, or personal protective equipment (8+ hours per day).
Core Values:
- Commitment; engaged, flexible, patient, open minded.
- Detail Oriented; organized, focused, high quality.
- Reliable; integrity, dependable, authentic.
- Continuous Improvement; performance and safety awareness, goal-oriented, creative mindset, efficient.
- Enthusiastic about food and beverage.
- Teamwork; team-oriented and eager to grow within the company.
- Medical, dental, vision and other ancillary benefits.
- 401k plan + company match.
- Flexible spending account (FSA) for medical and/or dependent care.
- 100% Company paid Basic Life and AD&D insurance.
- Paid time off (PTO) during first year, following 90 days of employment.
- 7 Paid Holidays.
- Employee product discounts.
- Quarterly “Create & Share”, free product gifts.
- Annual “Holiday Bucks” with access to select personalized gifts for yourself or loved ones over the Holidays.
We create and share the experience every day! Life is better lived with a little spice.
The Spice & Tea Exchange ® was founded in 2008, by a group of talented individuals with a passion for life and food. What started as a small shop in St. Augustine, Florida, has quickly grown into a nation-wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 REASON for what we do, and our team is a close-knit family you’d enjoy sitting with around the dinner table.
"Creating & sharing the experience of a more flavorful life," is the mission and cornerstone of our business, in which we strive to provide guests with quality products and flavorful memories. We offer a high-quality, diverse assortment of products in a sensory shopping experience. One step into our shops will kick your senses into high-gear as you open the jars and smell, explore recipes, and speak with our knowledgeable staff about your culinary interests.
At The Spice & Tea Exchange® we are committed to our mission. If you have a desire to inspire coworkers and customers, we may have a place for you at the table! Our employees define experience as all the events of our lives that shape who we are, taking you out of the everyday task list and putting you into a place that takes you to a different state of mind, making memories that are not forgotten, and trying things for the first time! The employee experience is something we do not take with a grain of salt.
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