Perks and Benefits
We offer a 401K, full benefits after 90 days, and an opportunity to earn commission.
Customer Service Representative
Full Time • Agawam
"To Provide Exceptional, Reliable Service in a Professional, Respectable Manner at a Fair, Honest Price."
Benefits:
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Longo Carpet Cleaning & Affordable Duct Cleaning – Agawam, MA
Longo Carpet Cleaning & Affordable Duct Cleaning is seeking an energetic, quick-thinking, and self-sufficient Customer Service Representative to join our growing team. This is a great opportunity to work in a fast-paced, family-owned business that values initiative, organization, and customer service.
The Role:
We’re looking for a friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you!
We’re looking for a friendly, organized, and detail-oriented Customer Service Representative to be the first point of contact for our customers. If you thrive in a fast-paced environment and enjoy helping people, we want to hear from you!
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Schedule appointments and coordinate with field technicians
- Schedule service estimates and explain offerings to customers
- Maintain accurate customer records and logs
- Follow up on service calls and ensure customer satisfaction
- Handle basic administrative tasks
Compensation:
Base pay plus commission, with expected earnings between $40,000–$65,000 annually depending on performance. Uncapped earning potential.
Base pay plus commission, with expected earnings between $40,000–$65,000 annually depending on performance. Uncapped earning potential.
If you are looking for a rewarding career where you can make an impact, we’d love to hear from you!
👉 Apply today and become the next valued member of the Longo team!
Compensation: $600.00 per week
We are a professional full-service carpet, upholstery, and floor care company serving the greater Pioneer Valley area in Massachusetts and Connecticut. We have been proudly serving our customers in the greater Springfield area since 1986. Longo Carpet Cleaning & Restoration is an IICRC certified company specialized in carpet and upholstery cleaning.
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