Member Services Associate
Pickleball Kingdom Tinton Falls
Member Services Associate
Part Time • Pickleball Kingdom Tinton Falls
Benefits:
- Bonus based on performance
- Opportunity for advancement
- Training & development
Member Services Associate – Front Desk
Benefits/Perk
- Career advancement opportunities
- Competitive pay
- Fun, team-oriented work environment
- Free membership
Job Summary
We are seeking a friendly, organized, and energetic Member Services Associate to join our team! As the first point of contact for our members and guests, you will play a key role in creating a welcoming environment. You’ll greet visitors, provide information, manage front desk operations, and ensure an excellent member experience.
We are seeking a friendly, organized, and energetic Member Services Associate to join our team! As the first point of contact for our members and guests, you will play a key role in creating a welcoming environment. You’ll greet visitors, provide information, manage front desk operations, and ensure an excellent member experience.
The ideal candidate has a cheerful disposition, strong communication skills, computer proficiency, and the ability to multitask. If you’re a “people person” with a passion for health, fitness, and community, we want to hear from you!
We have both part-time and full-time opportunities available, with flexible schedules to fit your availability.
We have both part-time and full-time opportunities available, with flexible schedules to fit your availability.
Responsibilities
- Greet members, guests, and prospective clients with professionalism and warmth
- Conduct tours for prospective members and explain membership benefits
- Respond to inquiries in person, by phone, and via email
- Maintain an organized and clean lobby/front desk area
- Accurately record member information, process payments, and manage accounts
- Schedule classes, court reservations, and appointments
- Assist with membership sales and renewals
- Jump in to play pickleball with guests as and when needed
- Enforce facility policies and ensure smooth day-to-day operations
Qualifications
- Friendly, professional, and reliable
- Passion for health, fitness, and community engagement
- Previous customer service, receptionist, or front desk experience (2+ years preferred)
- Excellent verbal and written communication skills
- Strong organizational skills and work ethic
- Pickleball playing skills
- Proficiency with computers, spreadsheets, and scheduling software
- Ability to multitask and thrive in a fast-paced environment
- Availability for evenings and weekends is a plus
Compensation: $16.00 - $20.00 per hour
OUR STORY
Have you ever said or thought, “I love everything about pickleball! Well, except the sun, the wind, the rain, the heat, the cold, and the waiting?” Chances are you have, and so did our founder, Ace Rodrigues. And that was how the idea for Pickleball Kingdom got started. He loved the sport, especially the spirit of it, but wanted to eliminate the downsides of playing outdoors. Since no ball in any sport is more affected by the wind, it just makes sense to play indoors.
On May 2, 2022, the first Pickleball Kingdom opened in Chandler, Arizona to much fanfare! It has the outdoor surfaces that everyone knows and loves, but with all the indoor benefits. The club has 15 individually fenced courts, a beautiful mezzanine viewing area, a pro shop, snack bar, locker rooms with showers, and much more!
After a year of operations and perfecting the system, Pickleball Kingdom was ready to expand nationally through franchising. The Leadership Team started reviewing franchise applications in May of 2023. The response to the opportunity of owning a Kingdom was enormous. Six months later, about 100 franchise clubs had been awarded, with that number growing weekly! Pickleball Kingdom strives to become the premier and dominant brand in indoor pickleball first in the United States, then in the world.
At the heart of Pickleball Kingdoms are vibrant, welcoming communities. Whether you are brand new to the sport or a pro, you will feel at home in the Kingdom. Pickleball Kingdom was designed so that nothing affects your game, but your game. Pickleball will bring you in to the Kingdom, but our Community and Culture will make you want to stay.
Welcome to the Kingdom!
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