Receptionist - State Farm Agent Team Member
Full Time • Wheelersburg, OH
Benefits:
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
Ryan Salmons State Farm is seeking an organized and dependable professional with superior customer service skills.
This position is customer-facing and requires a friendly and positive attitude, excellent communication skills, and ability to organize a busy schedule.
Ryan Salmons State Farm is seeking an organized and dependable professional with superior customer service skills.
This position is customer-facing and requires a friendly and positive attitude, excellent communication skills, and ability to organize a busy schedule.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers needs.
- Support the team with various administrative tasks and projects.
- Identify customer needs and provide in-office leads to the sales team.
QUALIFICATIONS:
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $30,000.00 - $45,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Wheelersburg, OH and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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