Logistics Coordinator
Full Time • Cincinnati
Benefits:
- 401(k) matching
- Bonus based on performance
- Training & development
We are looking for a detail-oriented and proactive Logistics Coordinator to support our sales and operations teams.
In this role, you’ll play a key part in keeping shipments on track, strengthening relationships with carriers and customers, and ensuring smooth day-to-day account management.
The Logistics Coordinator will work closely with the lead broker.
Responsibilities:
- Maintain daily organization of assigned accounts to ensure smooth operations
- Assist with building and scheduling shipments in the TMS system
- Handle appointment setting, load tracking, and timely communication via phone and email
- Dispatch drivers and monitor shipments to confirm on-time pickup and delivery
- Conduct routine check calls to provide updates to both customers and carriers
- Help qualify and secure carriers that best fit customer requirements
- Negotiate rates with carriers and relay shipment details accurately
- Provide outstanding customer service through consistent and professional communication
- Support additional administrative and operational tasks as needed
What We Offer:
- Competitive base salary with performance-based bonus opportunities
- Comprehensive benefits package including medical, dental, vision, life insurance, PTO, and company-matched 401k
- Professional development support including paid training and growth opportunities within the company
- A collaborative, team-driven workplace culture with opportunities for advancement
- Fun perks like team events, office lunches, and a relaxed dress code
What You Bring:
- Strong organizational skills, attention to detail, and problem-solving ability
- Excellent customer service and communication skills (written and verbal)
- Ability to thrive in a fast-paced, dynamic environment
- A positive, team-first attitude
- Proficiency with Microsoft Office and ability to learn new systems quickly
- High school diploma or equivalent required.
- 2+ years of logistics experience required; 5 years preferred.
Start date: Flexible, immediate openings.
Pay: Salary range of 40k-60k base with bonus earning potential. Base pay will be calculated upon experience and skillset.
Compensation: $40,000.00 - $60,000.00 per year
About Road Dog Logistics
Road Dog’s founders are Steve Micheli and Frank Arnold. They have more than 30 years combined experience in the logistics industry, including 7 years each at one of the largest truck brokerage firms in the nation. While there they improved upon what it takes to be successful and brought that knowledge with them to Road Dog where they encapsulated it into four simple words – Service, Honesty, Integrity and Trust. They are the cornerstones of their existence.
Allow us to explain. Service, these days, is a given. It is the price of admission into the industry. There is no room for fall-outs, late trucks, poor communication and lies. As a brokerage, if you can’t provide this basic necessity, you should get out of the business.
Second, is Honesty. When dealing with people and machinery, there will be issues that arise. The difference is in how those problems are handled. Rather than make excuses, Road Dog will always be up-front and honest about the problem at hand, and have a solution available as soon as possible.
Third, is Integrity. Road Dog will never pass the buck. We accept responsibility for our actions, as well as the actions of the carriers we hire.
Last, but certainly not least, is Trust. By delivering, both literally and figuratively, day-in and day-out, we build your trust in using us a valued carrier for your business.
As we like to say here at the Doghouse, “We don’t just talk this stuff, we live it.”
Our Mission
We serve as a bridge between customers and carriers to facilitate the transport of shipments seamlessly and safely with expertise, efficiency and uncompromising integrity.
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