Tim Lopez Agency, American Family Insurance
Member Services Representative
Full Time • Gig Harbor
Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Join Our Team as a Member Services Representative!
Are you passionate about helping others and making a difference every day? At The Tim Lopez Agency, we’re more than just insurance—we’re a team that cares about our customers, our community, and each other.
Why You’ll Love Working With Us:
- Comprehensive Benefits: 100% employer-paid health, dental, and vision insurance—your well-being matters to us!
- Bilingual Bonus: Earn extra for your Spanish language skills.
- Competitive Pay: Enjoy a strong hourly rate, plus commission and bonuses for your achievements.
- Paid Training & Growth: We invest in your success from day one, with ongoing training and clear paths for advancement.
- Work-Life Balance: Generous paid time off, paid holidays, and flexible scheduling options.
- Team Spirit: Quarterly team-building activities, recognition programs, and a supportive, inclusive culture.
- Community Impact: Be part of an agency that gives back and values your contributions.
What You’ll Do:
- Deliver outstanding, personalized service to every customer—building trust and lasting relationships.
- Respond to inquiries about coverage, billing, claims, and products, using your expertise and our proven processes.
- Help customers navigate their insurance needs, including policy changes and claims support.
- Collaborate with sales specialists to identify opportunities for customers and help them protect what matters most.
- Schedule appointments and coordinate with agency staff to ensure seamless service.
Who You Are:
- You have a passion for customer service and helping others.
- You communicate clearly and confidently.
- You’re comfortable with technology and Microsoft Office.
- You have basic math skills and attention to detail.
- You’re eager to learn, grow, and be part of a winning team.
Ready to start your next chapter with us? Apply today and discover how you can make a difference at The Tim Lopez Agency!
Compensation: $44,000.00 - $51,400.00 per year
Join Our Team. Bring Your Dreams.
We are looking for Team Members to be Sales Specialists, Family Risk Advisors and Customer Service Reps.
Team Member Career
Are you passionate about making a positive difference and having a meaningful impact on the lives of people in your community? We are always seeking talented, motivated individuals to join our team.
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.
(if you already have a resume on Indeed)
Or apply here.
Opportunity to Become an Agency Owner
Continuous Development
Outstanding earnings potential
Learn The Business From The Ground Up
Make a positive impact
Inspire, protect and restore the dreams of people around you