Food Runner
Full Time • Dallas
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
Job Summary:
At Restaurant K, we’re building something bigger than just great meals. We’re building great brands.
Restaurant K was founded with a simple yet powerful belief: the best brands are built on culture, mission, and purpose. With a portfolio of distinct dining concepts — from the elevated experience of Nuri Steakhouse to the upscale casual energy of JOA Korean BBQ — Restaurant K is committed to creating unforgettable moments through hospitality and culinary excellence. As we continue to elevate our presence in Dallas, TX, we are seeking a distinguished Assistant General Manager to uphold and enhance our commitment to excellence.
This role is pivotal in delivering an exceptional fine dining experience. The Food Runner is responsible for ensuring the smooth flow of operations by facilitating communication between the kitchen and the front-of-house staff. This role involves delivering food orders to the correct tables, supporting servers, and maintaining overall efficiency in the dining experience.
Supervisory Responsibilities:
- None.
Essential Functions / Major Responsibilities:
- Collect food orders from the kitchen and ensure accurate and timely delivery to the correct tables.
- Communicate with the kitchen and servers to coordinate the pacing of food service.
- Support servers by delivering additional items such as condiments, beverages, and utensils to tables.
- Collaborate with servers to address guest requests or modifications to orders.
- Maintain clear and effective communication between the kitchen and the dining staff.
- Relay any special requests, allergies, or dietary restrictions to the kitchen.
- Assist in clearing and resetting tables as needed to ensure a smooth turnover.
- Monitor and replenish table supplies such as napkins, condiments, and utensils.
- Interact with guests in a friendly and professional manner.
- Address guest inquiries or concerns promptly and escalate to the appropriate staff if necessary.
- Work closely with kitchen staff to ensure the accuracy and completeness of orders.
- Assist in maintaining a clean and organized work environment.
- Adhere to all company safety and sanitation policies and procedures.
- Ensure compliance with all company policies, procedures, and laws including health and safety standards.
- Foster a guest-focused environment, delivering a consistently outstanding hospitality experience.
Required Skills / Abilities / Competencies:
- Ability to maintain a calm, composed demeanor in high-stress situations while providing excellent customer service.
- Possess a positive, welcoming attitude and a warm and personable presence.
- Teamwork abilities and team player’s mentality.
- The ability to manage a high volume of guests.
- Excellent people skills with a friendly attitude.
- A passion for hospitality and a desire to inspire guests to embrace diverse cultures and cuisines.
- Promote and uphold the culture, values, and mission of Restaurant K ensuring alignment with company standards.
- To inspire people to embrace different cultures of the world.
Education and Experience:
- Must be at least (18) years of age.
- Possess a current Food Handler’s and TABC certification before starting work.
- A minimum of two (2) years of experience in a fine dining or upscale casual environment is preferred.
Work Environment:
- Working during evenings, weekends, and holidays to accommodate peak dining hours.
- Occasional exposure to loud noise levels and varying temperatures, particularly when moving between the dining area and kitchen.
- Handling guest requests or issues in real-time, which may require quick problem-solving and adaptability.
- Collaborating with a diverse team of front-of-house and back-of-house staff in a structured yet flexible atmosphere.
Physical Requirements:
- Must be able to stand for periods of up to eight (8) hours.
- Must have the stamina to work a minimum of 40 hours per week.
- Must be able to lift fifty (50) pounds at a time. Required to use assistance when available i.e. hand trucks, ramps, or another team member.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
At Restaurant K, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability.
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