Polisher
Full Time • Dallas
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
Job Summary:
At Restaurant K, we’re building something bigger than just great meals. We’re building great brands.
Restaurant K was founded with a simple yet powerful belief: the best brands are built on culture, mission, and purpose. With a portfolio of distinct dining concepts — from the elevated experience of Nuri Steakhouse to the upscale casual energy of JOA Korean BBQ — Restaurant K is committed to creating unforgettable moments through hospitality and culinary excellence. As we continue to elevate our presence in Dallas, TX, we are seeking a distinguished Assistant General Manager to uphold and enhance our commitment to excellence.
This role is pivotal in delivering an exceptional fine dining experience. The Polisher is responsible for ensuring all tableware, including silverware and glassware, is polished to perfection and readily available for service. This role plays a crucial part in maintaining the restaurant’s fine dining presentation by ensuring that all items meet the highest cleanliness and quality standards. Additionally, the Polisher assists in restocking silver and glassware to support smooth service operations.
Supervisory Responsibilities:
- None.
Essential Functions / Major Responsibilities:
- Polish and inspect all silverware, glassware, and tableware to ensure pristine quality before service.
- Restock silverware and glassware in designated stations, ensuring servers and bartenders have necessary supplies at all times.
- Handle all tableware with care to prevent damage and maintain fine dining standards.
- Coordinate with servers, bartenders, and back-of-house staff to ensure timely replenishment of polished items.
- Monitor and report damaged or worn tableware that needs replacement.
- Ensure polishing stations and storage areas remain clean, organized, and fully stocked.
- Follow all sanitation and safety protocols when handling and storing tableware.
- Assist in additional back-of-house tasks as needed to support restaurant operations.
- Adhere to all company safety and sanitation policies and procedures.
- Ensure compliance with all company policies, procedures, and laws including health and safety standards.
- Foster a guest-focused environment, delivering a consistently outstanding hospitality experience.
Required Skills / Abilities / Competencies:
- Ability to maintain a calm, composed demeanor in high-stress situations while providing excellent customer service.
- Strong attention to detail and commitment to quality.
- Ability to work efficiently in a fast-paced, high-volume environment.
- Excellent organizational skills to manage tableware inventory.
- Ability to collaborate and communicate effectively with team members.
- Maintain a professional and positive attitude throughout service.
- Ability to stand for extended periods and perform repetitive tasks.
- A passion for hospitality and a desire to inspire guests to embrace diverse cultures and cuisines.
- Promote the culture, values, and mission of Restaurant K ensuring alignment with company standards.
- To inspire people to embrace different cultures of the world.
Education and Experience:
- Must be at least sixteen (16) years of age.
- Possess a current Food Handler’s and TABC certification before starting work.
- Previous experience in an entry-level role in a fine dining or upscale casual environment is a plus but not required.
Work Environment:
- Working during evenings, weekends, and holidays to accommodate peak dining hours.
- Occasional exposure to loud noise levels and varying temperatures, particularly when moving between the dining area and kitchen.
- Handling guest requests or issues in real-time, which may require quick problem-solving and adaptability.
- Collaborating with a diverse team of front-of-house and back-of-house staff in a structured yet flexible atmosphere.
Physical Requirements:
- Must be able to stand for periods of up to eight (8) hours.
- Must have the stamina to work a minimum of 40 hours per week.
- Must be able to lift fifty (50) pounds at a time. Required to use assistance when available i.e. hand trucks, ramps, or another team member.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
At Restaurant K, when we say inspire people, we mean everyone. We champion a diverse and inclusive workforce that is representative of the guests we serve. We blend the unique members of our organization, celebrating what is both common and different to grow better together and Rule the Day. The foundation of our diversity efforts is closely tied to our core values, which includes “We Are Better Together” and “We Do the Right Thing”. We are proud to be an equal opportunity employer and consider all qualified candidates, without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, or medical condition or disability.
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