Benefits:

Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance

A day-in-the-life of a Fleet Dispatcher

As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.

Qualifications:

Excellent written and verbal communication
Call center environment experience, Past experience dispatching calls
Work in a fast-paced environment
Willingness and ability to work irregular hours, weekends and/or holidays.

Benefits & Perks:

Hourly Wage + Bonus
Career Advancement
Health Insurance; Dental/Vision
2 Weeks paid vacation Vacation
Holiday Pay
Expense Reimbursement

Compensation: $17.00 - $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join Our Winning Team

Midas is a family-owned Automotive repair & tire retailer. We also provide roadside assistance throughout the Metro Detroit Area. Our mission is to provide quality service while delivering a unique customer experience and exceeding expectations. We are one of the fastest growing companies in the area, and have extensive career opportunities. Come join our family and will help develop your career path.

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Top-industry Pay: Our Average Lead Technician earning $71,051 to $151,212+/per year - Average Store Manager earnings $88,621 to $121,031 **Based on skill/experience
Group health insurance (BCBS)
401(k) Company Program
Paid Vacation (1-2 Weeks)
Paid holidays - 8+ per year
High-Volume Store Opportunity
Clean and modern environment
Great company culture & Team outings
Signing Bonuses

Paid Time-Off

Sales Bonuses

Employee Discounts

Growth Potential