SOS Personnel

Quality Assurance Coordinator

Location

Dover, DE 19901

Type

Independent Contractor

Benefits:
  • Part-time, remote work
  • Competitive salary
  • Flexible schedule

🌟 Now Hiring: Compliance & Training Specialist / Quality Assurance Coordinator

Augustine Angels – Personal Attendant Services (PAS) Program

📍 Location: Remote (Delaware-based preferred)
🕒 Employment Type: Part-Time (20–25 hours per week)
💵 Pay Range: $25

💚 About Augustine Angels
Augustine Angels is a Delaware-based, Woman-Owned provider delivering compassionate, compliant, and participant-centered care through the State of Delaware’s Personal Attendant Services (PAS) program. We empower adults with disabilities and seniors to live independently with dignity and support.

🚀 Position Overview
The Compliance & Training Specialist / Quality Assurance Coordinator plays a vital role in ensuring Augustine Angels meets all state and federal program requirements while maintaining the highest standards of quality care. This part-time position oversees staff onboarding, training, documentation, and quality monitoring for statewide PAS operations.

This role is remote and flexible, ideal for an experienced professional seeking a meaningful part-time position with the potential to grow into full-time as the program expands.

🧩 Key Responsibilities
  • Oversee onboarding, credentialing, and background checks for new hires.
  • Develop, schedule, and track initial and annual staff training (participant rights, emergency procedures, HIPAA, etc.).
  • Maintain organized compliance and personnel files in accordance with Delaware DHSS standards.
  • Conduct quarterly quality assurance reviews and participant satisfaction surveys.
  • Audit service records, timesheets, and incident reports for completeness and accuracy.
  • Investigate participant complaints and coordinate corrective actions as needed.
  • Support the Project Manager with compliance reporting and DHSS audits.

🧠 Qualifications
  • Associate or Bachelor’s degree preferred (Human Services, Healthcare Admin, or related field).
  • 2+ years of experience in compliance, quality assurance, or staff training (home care or healthcare preferred).
  • Strong organizational and recordkeeping skills.
  • Proficiency with Microsoft Office or Google Workspace.
  • Excellent communication and problem-solving skills.
  • Must pass a background check per Delaware DHSS requirements.

💼 What We Offer
  • Competitive hourly pay
  • Part-time, remote work with flexible scheduling.
  • Supportive, mission-driven team environment.

Compensation: $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.sossubs.org

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.