Wrapped N Love Home Care LLC
Intake Coordinator in MEDIA PA
Full Time • Media
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
We are seeking a highly organized and detail-oriented Intake Coordinator to manage the client onboarding process from initial inquiry through admission to services. This role serves as the first point of contact for prospective clients, referral sources, and family members. The Intake Coordinator ensures a smooth, compliant, and efficient intake experience while supporting agency growth and maintaining regulatory standards.
This position requires professionalism, strong communication skills, urgency, and the ability to manage multiple priorities in a fast-paced home health environment.
Key Responsibilities
Key Responsibilities
- Respond promptly to new client inquiries via phone, email, and referral portals
- Collect and verify required intake documentation (demographics, insurance information, physician orders, authorizations, etc.)
- Coordinate initial assessments and communicate scheduling with clinical staff
- Verify insurance eligibility and benefits when applicable
- Enter client data accurately into EMR/EVV systems
- Ensure all intake documentation meets state, payer, and company compliance standards
- Maintain communication with referral sources, case managers, and families
- Track referral conversion metrics and maintain intake logs
- Follow up on pending documentation and authorizations to avoid delays in start of care
- Provide administrative support related to admissions and census tracking
Qualifications- High school diploma required
- Previous experience in home health, healthcare administration, or medical intake preferred
- Knowledge of insurance verification and authorization processes
- Familiarity with EMR systems and electronic documentation
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Professional phone etiquette
- Ability to maintain confidentiality and handle sensitive information
- High school diploma required
Skills & Competencies
- Detail-oriented with high accuracy
- Strong time management and follow-through
- Customer-service focused mindset
- Ability to work independently and collaboratively
- Problem-solving and critical-thinking abilities
What We Offer
- Competitive compensation
- Supportive team environment
- Opportunities for professional growth
- Meaningful role in supporting quality patient care
Schedule
Monday–Friday, standard business hours (with occasional flexibility as needed).
If you thrive in an organized, fast-paced setting and understand the importance of efficiency and compliance in healthcare operations, we encourage you to apply.
If you thrive in an organized, fast-paced setting and understand the importance of efficiency and compliance in healthcare operations, we encourage you to apply.
Compensation: $18.00 - $22.00 per hour
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
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Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)