Customer Service Representative
Full Time • La Grange
Benefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
- Training & development
Double C Pest Control has proudly served La Grange and the surrounding Texas communities since 1999. As a family-owned and operated company, we’re known for delivering reliable, eco-friendly pest protection with integrity, respect, and clear communication. We’re expanding our team and looking for a highly organized, customer-focused Customer Service Representative (CSR) who shares our commitment to professionalism and exceptional service.
About the Role
The CSR is the first voice our customers hear and a vital part of keeping our day-to-day operations running smoothly. You’ll interact with homeowners and business clients, coordinate service visits, assist with administrative tasks, and help maintain accurate records—all in a friendly, professional manner.
Key Responsibilities
- Answer incoming calls and emails with professionalism and accuracy
- Schedule inspections and services, managing technician routes efficiently
- Perform minor QuickBooks entries, including payments and invoices
- Maintain detailed records using Microsoft Office (Word, Excel, Outlook)
- Communicate clearly with customers and technicians to ensure satisfaction
- Support account management and follow-up communications
- Assist in maintaining an organized office environment and dependable workflow
Qualifications
- At least 1 year of office or customer service experience
- Proficiency with Microsoft Office and familiarity with QuickBooks
- Exceptional verbal and written communication skills
- Detail-oriented and dependable, with strong multitasking ability
- Positive attitude and professional demeanor essential
- Experience in the pest control or service industry ideal, but not required
What Sets Double C Apart
- Family-owned and trusted by the community since 1999
- 100% satisfaction guarantee—our team stands by its work
- Commitment to safe, eco-friendly, kid- and pet-friendly pest control methods
- Focus on long-term relationships with customers through honesty and respect
- Dedicated to innovation, testing, and using the most effective products available
Benefits
- Competitive hourly pay based on experience
- Full-time schedule with consistent daytime hours
- Supportive team environment with training and growth opportunities
- Paid time off and potential for advancement as the company continues to grow
If you’re looking for a local company where communication, teamwork, and professionalism are valued, we’d love to hear from you.
Compensation: $37,000.00 - $42,000.00 per year
Career Opportunities at Double C Pest Control
Join a Team of Knowledgeable, Trusted Pest Control Professionals
Double C Pest Control is a leading pest control company in South Central Texas. We are very proud of our 5-star Google rating and recognize that it’s because of our amazing employees that we are trusted and recommended by past customers.
Our goal is to provide high-quality service in this industry known for embracing technology to service our clients and a powerhouse in the industry. If you are a motivated, self-starter looking to join a skilled, ever-learning team, check out our open roles.
Why Choose Double C Pest Control?
Why Choose Double C Pest Control?
- Reliable Team
- We show up when we say we will and do the job right the first time so you get the results you’re looking for.
- Guaranteed Service
- We stand behind our services with our 100% guarantee. If pests return, we will too — free of charge!
- Cutting-Edge Treatments
- We continually research and test new methods and products at our facility to ensure you get the best treatments possible.
- Experienced Professionals
- We have been serving the La Grange and the surrounding areas since 1999. Our experienced pest management specialists can tackle any job.
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On-the-job training
In addition to offering training to help you meet the licensing requirements, we also offer training to help you develop essential pest control skills, learn our company's service protocols, and master the safe handling of equipment and chemicals.
Licensing exam coverage
We require our technicians to be licensed professionals. To get licensed, in addition to the on-the-job training requirements, you will need to pass the Texas Department of Agriculture (TDA) pest control exams with a 70 or above. We will cover the cost of this examination.
Growth opportunities
We encourage continued learning and growth within the company.
Company perks
We offer various bonus opportunities, profit-sharing bonuses, and other incentives to our team members.
Safe work environment
We are committed to adhering to OSHA requirements and ensuring the safety of our technicians.