E-Z Way Auto Sales
Client Collections Coordinator
Full Time • Hickory
Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Health insurance
- Vision insurance
Unifour Financial Services
Title:
- Client Collections Coordinator
Job Description
As an/a Client Collections Coordinator / Sr. Client Collections Coordinator at Unifour Financial Services both entry level and senior, your primary focus is recovering payments on delinquent auto installment accounts while providing professional, respectful, and empathetic customer service. By helping customers resolve past-due accounts, you play an important role in minimizing financial losses and supporting long-term success of both our customers and our company.
Responsibilities:
- Processing customer payments via debit cards and ACHs
- Maintaining communication with customers by telephone, email, and text regarding account status, payment arrangements, and delinquent balances
- Making outbound collection efforts.
- Meet with customers in office to discuss their account status and payment solutions
Qualifications and Skills:
- Strong interpersonal insight and the ability to adapt communication to different customer situations
- Critical thinking and problem-solving skills are imperative to whether you can correctly work with customers and their accounts
- Basic computer and technical proficiency
- Being attentive to clients and colleagues to understand their needs and respond appropriately
- Time management, i.e. prioritizing tasks and managing time effectively to meet deadlines and handle workload efficiency
Benefits:
- Paid Time Off
- Paid Holidays
- Medical/Vision/Dental/Life Insurance
- Short Term/Long Term Disability
- 401k (after one year)
Pay:
- $40,000-$46,000
- Hourly pay & Monthly Bonus
Education:
- High School Diploma/GED
Compensation: $40,000.00 - $46,000.00 per year
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