Future Opening: Client Schedule Coordinator Part Time
Part Time • Fairfax
PureDropIV is a women-owned, nurse-owned and operated business that provides on demand, concierge wellness and vitality services to clients across the DMV. PureDropIV is seeking highly qualified Client Schedule Coordinator with excellent customer service skils, and an ability to multitask in a face-paced environment to join our team.
Position Overview:
This role is responsible for coordinating IV therapy appointments between clients and nurses, managing schedules, and ensuring smooth, timely communication. Ideal candidates thrive in dynamic environments, have a strong customer service background, and are comfortable using digital tools to organize information and communicate with clients.
Schedule:
This is a part-time 10-30 hours per week position. Client Schedule Coordinators work up to 10-hour shifts on a rotating schedule that does require shifts on weekends.
Responsibilities:
Position Overview:
This role is responsible for coordinating IV therapy appointments between clients and nurses, managing schedules, and ensuring smooth, timely communication. Ideal candidates thrive in dynamic environments, have a strong customer service background, and are comfortable using digital tools to organize information and communicate with clients.
Schedule:
This is a part-time 10-30 hours per week position. Client Schedule Coordinators work up to 10-hour shifts on a rotating schedule that does require shifts on weekends.
Responsibilities:
· Answer incoming phone calls, text messages, emails, and other communication media.
· Set appointments for clients, ensuring optimal scheduling and efficient use of resources.
· Monitor and adjust schedules to accommodate urgent or changing client needs.
· Communicate with clients to confirm appointments, gather necessary information, and address any inquiries or concerns.
· Maintain accurate and up-to-date records of client schedules and appointments.
· Perform various administrative duties, including data entry, record maintenance, and file organization.
· Assist in managing client information and documentation, ensuring confidentiality and compliance with privacy regulations.
· Prepare and distribute necessary forms, documents, and reports related to client scheduling and appointments.
· Communicate and collaborate with internal management teams to facilitate seamless operations.
· Utilize software systems and tools to manage and track client schedules and appointments.
Qualifications:
- Experience: 1-2 years in a scheduling or similar role, ideally in a medical or in-home care setting. Must thrive in fast-paced environments with high appointment volumes.
- Organization: Exceptional skills to handle multiple projects, prioritize tasks, and meet deadlines with accuracy.
- Multitasking: Ability to manage competing demands and adapt to changing client needs.
- Communication: Professional and courteous verbal and written communication.
- Customer Service: Empathetic, compassionate, and dedicated to excellent service.
- Team Player: Collaborative approach to working with staff and management.
- Technical Skills: Proficiency in scheduling software, databases, and Microsoft Office Suite. Knowledge of medical terminology and confidentiality regulations is a plus.
- Flexibility: Adaptable to changes in schedules and client needs.
Required Skills:
· Strong Phone Skills
· Excellent Communication Skills
· Creative Problem-Solving Skills
· Basic Skills using Microsoft Office (Excel, Teams, Word, PowerPoint)
Education/Experience Requirements:
· High School Diploma or equivalent
· 1-3 years of customer service experience
· 1-3 years of experience as a Schedule Coordinator or similar role
· 1-3 years of sales experience
· 1 year of experience with medical terminology (preferred)
Compensation: $20.00 - $23.00 per hour
Careers at PureDropIV
At PureDropIV, excellence is our standard. We are a women-owned, nurse-led company redefining what healthcare looks like outside of the hospital. Every appointment we provide is powered by a team of professionals, nurses in the field and staff behind the scenes, working together to deliver care with precision, compassion, and professionalism.
When you join PureDropIV, you’re not just taking a job, you’re becoming part of a company that is raising the bar for mobile medicine and wellness.
For Registered Nurses: The Mobile RN Team
At PureDropIV, excellence is our standard. Our Mobile RN Team is made up of highly accomplished Registered Nurses who thrive in dynamic environments, demonstrate superior IV skills, and bring compassion and professionalism to every appointment.
Joining our team means:
- Working alongside nurses with extensive backgrounds in emergency, critical care, infusion, and acute hospital settings.
- Maintaining the same level of clinical precision patients expect in the hospital, delivered directly in the the patient.
- Work autonomously while being supported by a dedicated medical and operational team.
- Apply your clinical expertise in environments that require both adaptability and excellence.
We select only the best because our patients deserve the best. If you’re ready to take your nursing career beyond the hospital and into a role that allows you to make a direct impact, PureDropIV is the place for you.
Opportunities Beyond the Clinical Team
Excellence doesn’t stop with our nurses. Every patient visit is supported by non-clinical professionals who ensure our operations run seamlessly. From marketing and client services to logistics, administration, and technology, these roles are essential to the success of our mission.
When you join PureDropIV in a non-medical position, you will:
- Contribute directly to a healthcare company that is changing how patients access care.
- Work in a culture that values accountability, innovation, and precision in every department.
- Know that your work supports not just the business but the nurses and patients at the heart of what we do.
Every role at PureDropIV matters. Together, we are shaping the future of mobile healthcare.
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