Customer Relations Representative - State Farm Agent Team Member
Full Time • Lincoln - AL
Responsive recruiter
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in January 2018 and currently have a team of four dedicated team members. Before becoming an agent, I worked as a team member, which gave me a strong foundation for leading and supporting my own team today.
I’m a proud graduate of Jacksonville State University and happily married. Outside of the office, I’m passionate about community service and currently serve as the Director of the Lincoln Food Pantry.
We offer flexibility and prioritize work-life balance for every member of our team. Our culture is built on trust, fun, and loyalty—we’ve had the same four team members since the agency opened, which speaks to the supportive environment we’ve built.
We’re looking for someone with a positive attitude who enjoys being part of a close, collaborative team. If you love a workplace where people have fun, support one another, and take pride in their work, you’ll fit right in here.
ROLE DESCRIPTION:
I opened my agency in January 2018 and currently have a team of four dedicated team members. Before becoming an agent, I worked as a team member, which gave me a strong foundation for leading and supporting my own team today.
I’m a proud graduate of Jacksonville State University and happily married. Outside of the office, I’m passionate about community service and currently serve as the Director of the Lincoln Food Pantry.
We offer flexibility and prioritize work-life balance for every member of our team. Our culture is built on trust, fun, and loyalty—we’ve had the same four team members since the agency opened, which speaks to the supportive environment we’ve built.
We’re looking for someone with a positive attitude who enjoys being part of a close, collaborative team. If you love a workplace where people have fun, support one another, and take pride in their work, you’ll fit right in here.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Brandon Tate - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
Compensation: $45,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Lincoln, AL and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none