Customer Service Representative - State Farm Agent Team Member
Full Time • Kingston - NY
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our agency opened in 2022 and has quickly built a strong foundation with three full-time team members who work together in a supportive, team-oriented environment.
Team members enjoy several great perks, including paid time off, a Simple IRA, and reimbursement for licensing costs. The office also keeps things fun and motivating with Friday lunch promos for meeting goals, end-of-year celebrations, and a fully stocked snack room where team members can relax and recharge during breaks.
Our office culture is down-to-earth and friendly, where everyone values teamwork, communication, and genuine engagement with both customers and colleagues. The agent fosters an approachable, easygoing atmosphere where people are encouraged to contribute ideas, build relationships, and grow within the agency.
If you’re personable, motivated, and enjoy being part of a collaborative, high-energy team, this agency offers the perfect place to grow your career while enjoying a welcoming work environment.
ROLE DESCRIPTION:
Our agency opened in 2022 and has quickly built a strong foundation with three full-time team members who work together in a supportive, team-oriented environment.
Team members enjoy several great perks, including paid time off, a Simple IRA, and reimbursement for licensing costs. The office also keeps things fun and motivating with Friday lunch promos for meeting goals, end-of-year celebrations, and a fully stocked snack room where team members can relax and recharge during breaks.
Our office culture is down-to-earth and friendly, where everyone values teamwork, communication, and genuine engagement with both customers and colleagues. The agent fosters an approachable, easygoing atmosphere where people are encouraged to contribute ideas, build relationships, and grow within the agency.
If you’re personable, motivated, and enjoy being part of a collaborative, high-energy team, this agency offers the perfect place to grow your career while enjoying a welcoming work environment.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Alex Sette - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation: $50,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Kingston, NY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none