Customer Service Representative - State Farm Agent Team Member
Full Time • Valencia - CA
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my State Farm agency in 2001 and currently lead a dedicated team of seven professionals who take pride in helping our community protect what matters most. Over the years, we’ve built a strong reputation for providing exceptional service and maintaining a positive, growth-oriented work environment.
I believe in creating balance — working hard to achieve our goals while also having fun along the way. My team enjoys celebrating wins, supporting each other, and maintaining a relaxed yet productive atmosphere. I offer paid health benefits, vacation time, a Simple IRA, and reimbursement for licensing costs. Work-life balance is a top priority in my office, and I make sure my team feels supported both professionally and personally.
I’m looking for team members who are coachable, motivated, and competitive — people who are ready to learn, contribute, and grow within a successful, well-established agency.
ROLE DESCRIPTION:
I opened my State Farm agency in 2001 and currently lead a dedicated team of seven professionals who take pride in helping our community protect what matters most. Over the years, we’ve built a strong reputation for providing exceptional service and maintaining a positive, growth-oriented work environment.
I believe in creating balance — working hard to achieve our goals while also having fun along the way. My team enjoys celebrating wins, supporting each other, and maintaining a relaxed yet productive atmosphere. I offer paid health benefits, vacation time, a Simple IRA, and reimbursement for licensing costs. Work-life balance is a top priority in my office, and I make sure my team feels supported both professionally and personally.
I’m looking for team members who are coachable, motivated, and competitive — people who are ready to learn, contribute, and grow within a successful, well-established agency.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Darin Tsukashima - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $57,000.00 - $60,000.00 per year
We're Hiring!
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Valencia, CA.
- I have been a State Farm agent since 2001.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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