Customer Service Representative - State Farm Agent Team Member Anna - TX

Customer Service Representative - State Farm Agent Team Member

Full Time • Anna - TX
Replies within 24 hours
Benefits:
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As an Account Manager with Andy Torres State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your years of insurance experience, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

We look forward to connecting with you if you are the experienced, customer-focused and empathetic team member we are searching for! 

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Anticipate the needs of our customers and provide adequate insurance solutions.
  • Maintain accurate records of customer interactions.
  • Deliver outstanding customer service.
QUALIFICATIONS:
  • 3+ years of insurance experience (agency level, preferred)
  • High quality communication and interpersonal skills.
  • Detail-oriented and able to handle a high volume of customer request.
  • Previous customer service experience required.
Compensation: $40,000.00 - $45,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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