- Manages the recruitment process and hiring process for hourly positions, ensuring timely and effective staffing. Assists with the coordination of Onboarding programs.
- Provide HR support to General Managers and associates, offering guidance on employee relations issues and escalating concerns to the HR Director when necessary.
- Reviews hourly Corrective Action forms and ensure consistency in employee relations practices.
- Maintains accurate, complete, organized, and confidential HR records in a timely manner, including but not limited to personnel files, I-9’s, workers’ compensation, training, and health insurance records. Manages HR files and folders on shared network drives, ensuring forms and documents are kept updated and readily available.
- Conduct weekly, monthly, quarterly, and annual audits to ensure compliance (e.g. quarterly audits of 1-9 files).
- Manage and assign training courses for all staff, track completion (e.g., harassment prevention, human trafficking awareness).
- Manage Human Resources Central Email correspondence.
- Support the administration of Leave administration and tracking.
- Support the administration of employee benefits programs, including calculating/tracking eligibility, maintaining HRIS database, responding to employee inquiries regarding benefits, helping with the monthly reconciliation of carrier billing statements, and assisting with the administration of the annual open enrollment process.
- Coordinates all workers compensation claims, including filing the claim with the carrier, responding to requests for information, monitoring RTW programs, and ensuring records are maintained. Acts as liaison between injured workers, GMs and the carrier.
- Responds to all government agency correspondence per the pre-established procedures.
- Responds to all employment verifications, pay history inquiries, and other requests for information timely and accurately.
- Ensure compliance with company policies and legal requirements in all HR practices. Monitors compliance with applicable local, state, and federal labor laws, working closely with the HRD to ensure requirements are met. Research applicable labor laws staying abreast of the changing work environment in California and at the Federal level.
- Maintain the Injury and Illness Prevention Program (IIPP) and Emergency Response Plan (ERP) for the Corporate Office.
- Provide administrative support to the HR department, including preparing reports and handling correspondence, including agency requests, in a timely manner.
- Assists with payroll/HRIS data entry in accordance with the established procedures.
- Conducts other tasks and duties as assigned by Director.
- Maintain a positive work environment by promoting the company's values and culture.
QUALIFICATIONS AND REQUIREMENTS:
Education:
- High School diploma or equivalent required.
- Bachelor's degree in human resources, Business Administration, or a related field preferred.
- Minimum of 2 years of experience in an administrative role, preferably in human resources and within the hospitality industry.
- Demonstrated experience with HRIS strongly preferred.
- Proven track record of managing records and handling confidential information with discretion.
- Consistently demonstrates an adherence to company policies and procedures.
- Understanding of HR principles, practices, and procedures.
- Maintains a positive and professional attitude and demeanor at all times.
- Excellent organizational skills with the ability to manage multiple tasks and priorities effectively.
- Effective communication skills, with the ability to present information clearly in one-on-one and group settings with all levels of staff.
- Ability to manage and prioritize multiple tasks and projects in a fast-paced environment.
- Familiarity with HRIS platforms. Experience with Paycom is preferred.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and collaboratively in a team environment.
- Familiarity with labor laws and regulations applicable to the hospitality industry.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR-related software.
- Fluency in the Spanish language strongly preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are a growing hotel ownership/management company that has an outstanding reputation for quality products and services. We are a privately owned family run business and treat our associates like family.
Credit for our success goes to every one of our Associates. Every job here is important, and we depend on each other to help achieve our professional and personal goals. We are looking for individuals that thrive in a fast paced environment, enjoy being at the service of others, and who do the right thing.
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