Behavioral Health Direct Services Specialist
Full Time • East Orange
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Health insurance
- Paid time off
- Vision insurance
Job Summary
We are seeking a Behavioral Health - Direct Service Specialist to join our team!
As a Behavioral Health - Direct Service Specialist, you will work with our seasoned clinical multidisciplinary team members to assist with coordinating new patient intakes, provide ongoing support services involving the day-to-day care of our mental health & SUD consumers and assist with administrative tasks throughout multiple program departments. The ideal candidate will have prior experience in mental health settings, possess strong communication skills, work well within a team environment, and be able to engage others in a respectful, professional and empathetic manner.
As a Behavioral Health - Direct Service Specialist, you will work with our seasoned clinical multidisciplinary team members to assist with coordinating new patient intakes, provide ongoing support services involving the day-to-day care of our mental health & SUD consumers and assist with administrative tasks throughout multiple program departments. The ideal candidate will have prior experience in mental health settings, possess strong communication skills, work well within a team environment, and be able to engage others in a respectful, professional and empathetic manner.
Responsibilities
- Assist counselors, nurses & other clinical staff in the day-to-day care of our SPMI client population.
- Coordinate with referral sources to schedule new client appointments in our Partial Care program ensuring all necessary information is collected prior to intake assessment.
- Provide support and guidance while building and maintaining relationships with community partners, family members and referral sources.
- Follow up with new patients prior to first appointment to confirm appointment, transportation and address any questions or concerns.
- Assist Intake Coordinator & Nursing department with obtaining insurance and clinical documentation.
- Coordinate appointments as needed for medical tests & doctors visits.
- Assist clients with accessing community services.
- Maintain comprehensive records of patient interactions, promptly reporting concerns as needed.
- Establish rapport and ongoing therapeutic relationships with clients while building socialization and communication skills.
- Provide clients with encouragement and positive feedback.
- Daily utilization of Electronic Health Record (EHR) to document client interactions & maintain ongoing clinical records.
- Assist with client monitoring during daily activities and meals/assist with CACFP program attendance.
Qualifications/Requirements
- Strong communication and interpersonal skills.
- Strong problem-solving abilities.
- Experience using electronic health records (EHR).
- Adept in clinical documentation.
- Ability to work in a fast-paced environment.
- Minimum BA in mental health or related field.
- Must possess a positive, empathetic & compassionate attitude.
- Must have a NJ Driver's license for 5+ years w/ a safe driving record.
Schedule
- Monday to Friday
- 7:30 am to 4:00pm
Compensation: $35,000.00 - $45,000.00 per year
Community Psychiatric Institute (CPI), founded in 1972, is a private, not-for-profit ambulatory behavioral health and substance abuse program. We provide psychiatric and biopsycho-social services for adults over 18 years old.
CPI's comprehensive program is designed to provide continuity of care following inpatient hospitalization or as an alternate to psychiatric/substance abuse hospitalization. Our staff works with clients to maximize their level of functioning by providing a full range of therapeutic and rehabilitative services. Treatment is offered in our partial hospital, IOP and outpatient programs.
CPI serves those individuals who exhibit an impaired ability to function autonomously on a daily basis due to the presence of an acute or chronic disabling emotional, cognitive and/or social dysfunction. Substance abuse treatment services are also offered as part of our comprehensive care.
CPI's modern facility provides barrier free access to all of our outpatient programs. Enhanced amenities include spacious group and interviewing rooms, a medical/nursing suite enabling us to offer a range of physical healthcare services and outdoor spaces for relaxation and recreation. Each of our rooms are wired for audiovisual/cat-5/ and the latest in safety and security. We have a wonderful cafeteria and kitchen serving exceptional breakfasts and hot lunches daily. Daily transportation services are available to and from program.
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