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Guest Service Experience Specialist 0029 - San Jose-Willow Glen

Guest Service Experience Specialist

Part Time • 0029 - San Jose-Willow Glen
Benefits:
  • Employee discounts
  • Flexible schedule
  • Training & development

🍰 JOY CREATOR  Guest Experience Specialist

Nothing Bundt Cakes | San Jose – Willow Glen

We're not looking for someone to simply fill a position—we're looking for someone who genuinely enjoys making people feel welcome.

🚨 PLEASE READ BEFORE APPLYING
Let's save each other time.

This is a YEAR-ROUND position.  Please DO NOT APPLY if you:
  • Cannot work FULL Sunday shifts
  • Cannot work weekends and ALL holidays
  • Are looking for a summer or seasonal job
  • Are planning to return to school
  • Only want morning shifts or only openings/closings
  • Can only work very short shifts
Please review our bakery hours before applying to ensure your availability matches our business needs.
This Is NOT a Cashier Position
At Nothing Bundt Cakes, our front-of-house team members are called Joy Creators because they do much more than process transactions—they create memorable guest experiences.

Every guest who walks through our doors is celebrating something special. Whether it's a birthday, wedding, graduation, baby shower, anniversary, or simply making someone's day a little sweeter, our Joy Creators help make every visit memorable.
We're looking for someone who naturally enjoys:
  • 😊 Welcoming guests with warmth and enthusiasm
  • 💬 Starting conversations and making people feel comfortable
  • 🎂 Helping guests choose the perfect cakes and gifts
  • ⭐ Creating experiences guests will remember long after they leave
  • 🤝 Working as part of a fun, supportive team
If you're looking for a job where you simply stand behind a register, this probably isn't the right fit.

Sweet Perks
🍰 Employee cake discounts 👕 Casual dress 📚 Paid training 😊 Positive team culture 🕖 Early evening closing hours

TO BE CONSIDERED

Include this sentence somewhere in your application:
"I have reviewed the store hours, have full Sunday availability, and understand this is a year-round position."

Applications without this statement may not be considered.

Our Mission
We don't just sell cakes.
We create joy, celebrate life's sweetest moments, and make every guest feel genuinely welcomed.

If that sounds like the kind of work you'd love to do, we'd love to meet you.
Compensation: $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

 

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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Sweet Perks

As a team member at a Nothing Bundt Cakes® bakery, you are rewarded by “Bringing the Joy” to guests each shift! Other potential “Sweet Perks” of working for a Nothing Bundt Cakes® franchised bakery are listed below. Bakeries are independently owned and operated by a franchisee (bakery owner), and perks may vary by location.

Joyful Working Environment
Sense of Family Culture
Flexible Schedule
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