Production Coordinator
Full Time • Scranton
Replies within 24 hours
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Job Title: Production Coordinator
Location: Scranton
Employment Type: Full-Time
Reports To: Operations Manager
Position Overview
We are a growing residential window replacement company seeking a highly organized and detail-oriented Production Coordinator to schedule installations, manage warranty fulfillment, and maintain clerical records. This role is critical to ensuring jobs are scheduled correctly, internal record-keeping is precise, and homeowners receive an excellent experience.
The ideal candidate thrives in a fast-paced environment, communicates clearly with customers and internal teams, and takes pride in keeping projects running smoothly and on schedule.
Key Responsibilities
• Coordinate residential window replacement projects from contract through final installation
• Schedule installations, inspections, and service calls
• Order windows and related materials; track deliveries and resolve discrepancies
• Communicate with homeowners regarding timelines, scheduling, and updates
• Review contracts, measurements, and job details for accuracy
• Maintain accurate project records in CRM and production software
• Proactively identify and resolve scheduling, material, or installation issues
• Assist with permits, inspections, and warranty documentation as needed
Qualifications
• 5+ years of experience in production coordination, project coordination, or construction administration (residential preferred)
• Experience in window replacement, roofing, siding, or home improvement is a plus
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Ability to manage multiple projects simultaneously
• Proficiency with CRM systems, scheduling software, and Microsoft Office
• High attention to detail and problem-solving mindset
• Customer-service focused with a professional demeanor
Compensation & Benefits
• Performance-based bonuses (where applicable)
• Paid time off and holidays
• Growth opportunities within a growing residential construction company
• Stable, year-round work in an essential home improvement industry
• 401K
Why Join Us?
• Work with a supportive, team-oriented company culture
• Play a key role in delivering high-quality home improvement projects
• Opportunity to grow with a fast-growing residential window company
• Make a direct impact on customer satisfaction and operational success
Compensation: $45,000.00 - $55,000.00 per year
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.
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Staff members are treated like family
Salesmen are provided training and new leads on a daily basis
Installers are provided consistent, year-round work