Front Desk Operator Tallahassee

Future Opening: Front Desk Operator

Full Time • Tallahassee
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Job Post Summary

Position: Front Desk Operator
Date Posted: August 1, 2024
Pay: From $18.00 per hour
Job Type: Full-time
Work Location: In person

Job Description

SmileWorks Children’s Dentistry & Orthodontics is seeking an energetic, compassionate, and detail-oriented Front Desk Operator to join our growing team. This role is ideal for a professional who enjoys working with children and families and thrives in a fast-paced dental environment.

As the first point of contact for our patients, you will play a critical role in shaping the SmileWorks experience. We are looking for someone with strong operational awareness, excellent communication skills, and prior experience in a dental, orthodontic, or pediatric practice.

At SmileWorks, we are committed to delivering exceptional care and service. If you are enthusiastic, patient-focused, and motivated to grow with a high-performing practice, we would love to meet you.

What SmileWorks Offers

  • Competitive base pay

  • Performance-based bonus programs (role-specific)

  • Growth and advancement opportunities

  • Comprehensive benefits package, including:

    • Health insurance

    • In-house dental program

    • Paid time off (PTO)

    • Holiday pay

    • 401(k) with matching

    • Direct deposit

    • Employee discounts

Key Responsibilities

  • Serve as the welcoming first point of contact for patients and families

  • Deliver exceptional customer service in person and over the phone

  • Support efficient front-office operations to meet performance goals

  • Demonstrate strong teamwork and leadership skills

  • Accurately implement and follow office policies, procedures, and directives

  • Assist in maintaining a smooth, organized, and patient-centered office flow

Qualifications & Requirements

  • Proven track record of excellent customer service

  • Minimum of 2 years of experience in a fast-paced dental office (preferred)

  • Experience in group dental, orthodontic, or pediatric practices preferred

  • Knowledge of dental insurance plans and verification processes

  • Strong communication, organization, and multitasking skills

Schedule

  • 8-hour shifts

  • Monday through Friday

Compensation: $18.00 per hour




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