Customer Service Representative - State Farm Agent Team Member
Reno - NV
Customer Service Representative - State Farm Agent Team Member
Full Time • Reno - NV
Responsive recruiter
Replies within 24 hours
Benefits:
- Wellness Benefit
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
About Our Agency
At the Ryan Peterson State Farm Agency, we are a family-oriented team dedicated to helping individuals, families, and businesses protect what matters most. With more than 70 years of combined insurance experience, our agency provides knowledgeable guidance, personalized service, and a commitment to building lasting relationships throughout Nevada and the surrounding states.
Founded on the values of trust, teamwork, and community, our office creates a supportive environment where team members can grow, develop their skills, and make a meaningful impact every day. We believe in taking care of our customers and our team by providing the resources, training, and support needed to succeed.
If you’re looking to join a collaborative agency that values professionalism, personal growth, and helping others, we’d love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Ryan Peterson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $55,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Reno, NV and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none