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Admission advisor/Admin San Ramon

Admission advisor/Admin

Full Time • San Ramon
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Role: Admission Advisor/Admin at Primrose School at San Ramon

Position Summary

The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment.

Key Responsibilities
        
  • Schedule school tours, highlighting programs, curriculum, and unique value propositions
  • Maintain accurate records of prospective families and enrollment status
  • Assist families with enrollment paperwork, waitlists, and tuition information
  • Follow up consistently with prospective families to convert leads into enrollments
  •  Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process
  • Flexibility with the working hours
Sales & Revenue Growth

  • Actively promote school programs and services to meet or exceed enrollment goals
  • Utilize consultative sales techniques to identify family needs and recommend appropriate programs
  • Track leads, tour conversions, and enrollment metrics
  • Participate in enrollment forecasting and capacity planning
Marketing & Community Outreach

  • Support marketing initiatives to increase brand awareness and lead generation
  • Represent the school at community events, open houses, and outreach activities
  • Build and maintain relationships with local businesses, realtors, and community partners
  • Assist with social media, events, and promotional campaigns as needed
Customer Service & Family Experience

  • Deliver exceptional customer service to prospective and current families
  • Address questions, concerns, and objections professionally and promptly
  • Foster strong relationships with families to support retention and referrals
  • Collaborate with leadership and staff to ensure a seamless onboarding experience
Administrative & Team Support

  • Maintain CRM systems, inquiry logs, and enrollment reports
  • Collaborate with directors, teachers, and corporate partners
  • Ensure compliance with school policies, procedures, and licensing requirements
Qualifications

  • Associate or Bachelor’s degree required
  • 2+ years of experience in admissions, sales, marketing, and customer service
  • Strong interpersonal, communication, and presentation skills
  • Goal-oriented with a proven ability to meet or exceed sales targets
  • Proficiency in CRM systems, Microsoft Office, and/or enrollment software
  • Ability to multitask, prioritize, and work in a fast-paced environment Skills
  • Experience in early childhood education, private school admissions, or related fields
  • Knowledge of lead management, marketing funnels, and sales follow-up strategies
  • Event planning and community outreach experience
  • On-site school setting with frequent interaction with families
  • Some evening or weekend events may be required
Ready to Make a Difference?
If you're excited to embark on an exciting adventure of bringing wonder to little learners, we want to hear from you!
MLBC
Compensation: $27.00 - $34.00 per hour




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Benefits

CAREER DEVELOPMENT
As a preschool teacher, you'll develop the skills you need to advance your career in education or launch the next chapter of your professional life.
INDUSTRY-LEADING CURRICULUM
Teachers at Primrose schools are educators, not babysitters. They all use our Balanced Learning approach - an exclusive, research-informed method that gives you both structure and flexibility, so you can make the most of every moment in the classroom.
SUPPORTIVE COMMUNITY
You'll be part of a team of educators and in-school leaders who feel more like family and are as invested in the children - and your future - as you are.