Customer Service Representative - State Farm Agent Team Member
Full Time • Lynnwood - WA
Responsive recruiter
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency 25 years ago, after starting my career with State Farm back in February of 1989. I grew up locally in the Bellevue area, earned my Economics degree from the University of Puget Sound in Tacoma, and stayed active growing up playing basketball and soccer. Today, I’m a proud parent of two grown kids who live nearby, and we also have two dogs that keep life fun.
I opened my agency 25 years ago, after starting my career with State Farm back in February of 1989. I grew up locally in the Bellevue area, earned my Economics degree from the University of Puget Sound in Tacoma, and stayed active growing up playing basketball and soccer. Today, I’m a proud parent of two grown kids who live nearby, and we also have two dogs that keep life fun.
Our agency has a team of six employees, and we’ve built a culture that feels welcoming, supportive, and genuinely enjoyable to be part of. We love celebrating birthdays, holidays, and work anniversaries together, and our office always feels festive and connected throughout the year.
For our team, we offer a Simple IRA, life insurance and a stipend for health insurance, plus some great everyday perks — a stocked kitchen with snacks, filtered hot/cold water, and a comfortable space to sit and enjoy breaks together. If you’re looking for a stable, long-term opportunity with a team that values connection and takes care of one another, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Becky Schuler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
Looking for the skills and confidence to run a business in the future?
Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Lynnwood, WA.
- I am a proud graduate of •University of Puget Sound - B.A. Economics.
- We currently have 5 team members at our agency.
- Our agency has received awards including: Chairman's Circle and Ambassador Travel
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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