House Manager
Full Time • Waukesha
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Overview
WisHope is a peer-run organization dedicated to supporting individuals in recovery through community, accountability, and hope. We are seeking a compassionate, organized, and recovery-focused Sober Living House Manager to oversee the daily operations of our sober living residence.
This role is well-suited for individuals early in their own recovery journey who are looking to grow their leadership skills while giving back to the recovery community. The House Manager plays a vital role in fostering a safe, structured, and supportive living environment where residents can focus on sustained recovery.
Key Responsibilities
Resident Support & Supervision
- Serve as the primary point of contact for residents, offering peer-based guidance, encouragement, and support throughout their recovery journey.
- Enforce house rules and policies consistently, respectfully, and fairly to maintain a safe and sober environment.
- Conduct regular resident check-ins to assess progress, provide support, and address challenges.
- Facilitate house meetings focused on accountability, community building, and shared problem-solving.
- Mediate resident conflicts in a constructive, solution-oriented manner.
- Ensure residents are actively engaged in recovery supports such as AA/NA meetings, therapy, and life-skills programming.
House Operations & Maintenance
- Oversee day-to-day house operations to ensure the residence is clean, well-maintained, and safe.
- Monitor adherence to safety protocols, including fire safety, emergency procedures, and security guidelines.
- Maintain house supplies and equipment, ensuring adequate inventory and functionality.
Community Building & Resident Engagement
- Foster a positive, inclusive community grounded in peer support, mutual respect, and accountability.
- Encourage resident participation in group activities, community events, and volunteer opportunities.
- Support residents in building connections to outside resources such as recovery groups, vocational training, and mental health services.
- Promote shared responsibility for maintaining a clean and respectful living environment.
Program Compliance & Reporting
- Ensure compliance with WisHope policies, procedures, and applicable legal or regulatory requirements.
- Maintain accurate and up-to-date resident records, including intake forms, progress notes, and incident reports.
- Provide regular updates to the Program Director regarding resident progress, incidents, and operational concerns.
- Assist with reporting requirements for funding or regulatory agencies as needed.
Crisis Management & Emergency Response
- Respond to emergencies including medical situations, relapses, or behavioral issues, escalating to appropriate professionals or authorities when necessary.
- Administer first aid or CPR if needed and ensure residents understand emergency procedures.
- Provide calm, compassionate, non-judgmental support to residents during crises and connect them to appropriate resources.
Staff Collaboration & Development
- Collaborate with case managers, counselors, and program staff to ensure coordinated, peer-informed resident support.
- Participate in team meetings, trainings, and professional development opportunities.
- Assist with onboarding and training of new staff or volunteers, ensuring alignment with WisHope’s values, policies, and operations.
Qualifications
- Lived experience in recovery strongly encouraged; this role is ideal for individuals early in their recovery journey who are ready to take on leadership responsibilities.
- Experience in sober living, peer support, or social services preferred but not required.
- Strong communication, organization, and conflict-resolution skills.
- Ability to maintain healthy boundaries while offering peer-based support.
- Commitment to recovery-oriented, trauma-informed, and non-judgmental care.
SALARY DOE
Compensation: $15.00 - $18.00 per hour
Wisconsin’s Premier Addiction Treatment Center Serving Individuals and Families in Milwaukee and Waukesha
At WisHope Recovery Center, our mission is to offer holistic, evidence-based and individualized addiction treatment and recovery solutions for individuals in Wisconsin who are seeking recovery for substance use and co-occurring mental health disorders.
Our vision at WisHope Recovery Center is to foster hope and healing by providing an individualized approach and a continuum of care that supports the whole person – the mind, the body and the soul.
WisHope Recovery Center was founded in 2016 by Peter Brunzelle. Peter is WisHope Recovery’s Executive Director and serves on the Waukesha County Heroin Task Force Board. He also serves as president of the Wisconsin Association of Sober Housing (WASH), a nonprofit organization that establishes standards and quality assurance in recovery housing and affiliates for the state of Wisconsin. He is also a person in long-term recovery.
WisHope Recovery Center (WRC) was founded because of the gap in integrated substance use and mental health treatment services available in Wisconsin. “There wasn’t a place where one could go for treatment that supported multiple pathways to recovery,” Brunzelle says. “If you needed support for psychiatric medication, medicated-assisted treatment, or were dealing with co-occurring disorders you were not accepted at most treatment centers. It really was a one size fits all approach across the state. This is why I created WRC. Not only do we support all pathways to recovery, but we integrate family programming into our treatment approach. We understand that including loved ones in one’s recovery journey from the start is critical as this allows for consistency and enhanced healing. When clients leave our program, they’ve already worked hard to repair and improve their support systems, which makes it easier for them to rebuild their lives when they are ready to move onto the next chapter.”
Join Our Team Form - WisHope Recovery Center
Are you an experienced treatment professional or a person in recovery passionate about giving back and helping others through peer support? If so, you’ve come to the right place. WisHope Recovery Center is Wisonconsin’s Premier Addiction Treatment Center, which means we only hire the best of the best so we can continue to improve the lives of those impacted by substance use and co-occurring mental health conditions.
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