Lead Mitigation Technician
Location
Brownstown
Type
Full Time
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Location: Paul Davis Restoration of Downriver Detroit
Job Type: Full-Time | Field-Based | On-Call Rotation Required
- Technical execution
- Documentation
- Customer communication
- Compliance with insurance and industry requirements
- Shows up when things are messy, urgent, and inconvenient
- Doesn’t need to be told what to do next
- Takes pride in doing the job the right way, not the easy way
Insurance requirements, IICRC standards, and company processes matter, even if they differ from how you’ve done things before.
- Respond quickly to emergency losses and lead on-site mitigation work
- Perform inspections, demolition, moisture mapping, extraction, and equipment setup
- Ensure proper containment, PPE use, and safety procedures
- Maintain accurate and timely field documentation (DASH, Xactimate, Docusketch, or similar)
- Coordinate with ownership and leadership when scope, documentation, or carrier requirements impact execution
- Lead and train mitigation technicians, delegate tasks, and enforce quality standards
- Participate in an on-call rotation for after-hours response
- Assist with cleaning, contents handling, or estimating when needed
- You are expected to take ownership and act decisively in the field
- You will be trusted to make real-time decisions without being micromanaged
- You must collaborate when insurance standards or company processes require a specific approach
- You lead by example, through work ethic, professionalism, and consistency
- Strong hands-on mitigation experience (water, fire, mold, storm damage)
- Ability to lead a small crew with calm, professionalism, and accountability
- Comfort with documentation systems (DASH, Xactimate, Docusketch, or similar)
- Valid driver’s license and ability to be insured to drive company vehicles
- Comfortable driving company vans and transporting crew/equipment
- IICRC certifications are a major plus (WRT/ASD, FSRT preferred)
- Reconstruction or trade experience (drywall, paint, carpentry) is a bonus
- Willingness to be on-call and respond after hours
- Ability to lift 75 lbs and work in physically demanding environments
- Excellent communication skills
This is an opportunity to help build it.
- Your voice will matter
- Your standards will shape how we operate
- Your leadership will directly impact the team and the customer experience
- Competitive hourly pay with overtime
- Clear opportunity to increase earnings as responsibility grows
- Paid training and support for IICRC certifications (with tenure)
- Leadership development and real career growth
- On-call rotation with flexibility when possible
- A team-first environment with clear expectations and strong standards
- Deliver what you promise
- Respect the individual
- Have pride in what you do
- Practice continuous improvement
Paul Davis Restoration of Downriver Detroit MI
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Company Website: pauldavis.com
(if you already have a resume on Indeed)