Service Manager Chicago

Blue Collar Services

Service Manager

Full Time • Chicago
Service Manager - Commercial HVAC

Location:Skokie, IL | Full-Time
Hybrid: Office/Field Role
Compensation: $90,000-$120,000, Depending on Experience


Role Summary

We are hiring a Service Manager to support and scale our Commercial HVAC operations. This is a senior, hands-on leadership role designed for an experienced commercial HVAC professional who can step in when situations get complex - supporting technicians in the field, visiting job sites, resolving issues in real time, and maintaining strong client relationships.

This is not a desk-only role. The ideal candidate is a seasoned commercial technician with leadership presence, strong communication skills, and the ability to lead calmly under pressure.

Who We’re Looking For

  • A senior commercial HVAC technician ready to move into (or already in) a leadership role

  • A trusted technical escalation point and “go-to” resource

  • Someone comfortable handling client communication and live field issues

  • A mentor who enjoys developing and supporting technicians

  • A steady leader who can balance technical expertise with people skills

Core Responsibilities

  • Act as the escalation point for complex service and installation challenges

  • Visit job sites to support technicians and drive solutions

  • Coordinate daily field operations, including scheduling, priorities, and job flow

  • Bridge communication between technicians, clients, vendors, and office staff

  • Oversee onboarding and documentation of HVAC systems for new accounts

  • Ensure safety, quality, and efficiency standards are consistently met

  • Support job costing, documentation, and operational tracking

Required Experience

  • 10+ years of commercial HVAC experience

  • Strong background with chillers, boilers, and commercial RTUs

  • Prior leadership, senior technician, or supervisory experience

  • Excellent troubleshooting, communication, and decision-making skills

  • Comfortable using technology (mobile apps, photos/videos, documentation tools)

  • Valid driver’s license and clean driving record

Priority Will Be Given to Candidates Who:

  • Have served as the “go-to” technician on complex jobs

  • Are confident stepping into live field situations

  • Communicate clearly with both technicians and clients

  • Lead with confidence, accountability, and no ego

Compensation: $90,000.00 - $120,000.00 per year




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