Account Manager - State Farm Agent Team Member
Full Time • Chicago - IL
Benefits:
- Base comp (doe)
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Jim Tom - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
As Account Manager - State Farm Agent Team Member for Jim Tom - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop and maintain customer relationships to drive retention and growth.
- Conduct policy reviews and provide recommendations to customers.
- Oversee the resolution of complex customer issues.
- Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
- Develop and maintain a pipeline of potential new business opportunities.
- Schedule and conduct follow-up interactions to support acquisition goals.
- Convert all prospective leads into customers using a proven consultative needs-based sales strategy - Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from State Farm products.
- Track activity and report progress toward established objectives.
- Review accounts and assist with updates or changes as needed, then offer additional insurance products to address gaps, based entirely on the customers' needs.
- Identify opportunities to enhance customer satisfaction and engagement, by phone, email, texting, and in person, in order to drive retention.
QUALIFICATIONS:
- Experience in insurance sales or account management preferred.
- Leadership and interpersonal skills.
- Proven track record of meeting sales targets.
- Willingness to engage in sales conversations.
- Strong communication and relationship-building skills.
- Detail-oriented and organized, with the ability to manage multiple tasks.
- Comfortable initiating contact and interacting with prospective customers.
- Previous experience in marketing, outreach, or customer service preferred.
- Strong work ethics
- Fast learner
- Attention to detail.
- Insurance Licenses (possess or able to acquire asap)
Compensation: $40,000.00 - $60,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our office is located in Chicago, 60618 (North Center).
- Our office is open Mon-Fri - 9am-5pm.
- I have been a State Farm agent since 1989.
- Additional languages spoken: Spanish and Cantonese
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none