SUMMARY: We are looking for a leader at our Westgate Luxury Condominiums property right beside Bryant Denney Stadium in Tuscaloosa, AL! This position is responsible for managing the rental management function to maximize profitability and customer satisfaction through effecting yield management and timely guest request processing.
This position is also responsible for managing the association property management function to maximize owner satisfaction, property maintenance and overall property appearance through effecting management and timely owner request processing.
Weekends during season are required!
ESSENTIAL DUTIES:
Responsible for property oversight including team members, building and unit maintenance and rental/association areas.
Instrumental in the development of the annual marketing plan by forecasting future occupancy and generation of revenues; analyzes significant variances from past projections and presents data to higher level authority; monitors labor and operating expense budgets, identifies deviations and implements corrective action.
Coordinates the development of the annual Property Business Plan in the forecasting of all related market segments as well as the formulating of all relevant trending and competitive set statistics which justify future strategic decisions.
Coordinates the development of the annual Property Association Business Plan, including all outside contracts and special needs and projects. This requires the input and cooperation of other staff members and the Association Board of Directors
Provides guidance and direction as received from corporate to ensure a smooth transition to, and management of any new PMS, CRS and computer systems. Actively schedules appropriate training in conjunction with corporate directives to ensure that all team members including key front office, have adequate knowledge of the functionality of the new systems. Communicates system changes as they occur to all appropriate personnel.
Responsible for every aspect of the Yield Management system, including the routine evaluations of unit pricing (along with the Rental Manager as appropriate) and all reports on a monthly basis.
Manages property reservations to efficiently and accurately record bookings for individual and group clientele, and to maintain optimum levels of occupancy; ensures that entire booking network is continually updated as to guest unit availability and all changes in rates, facilities and special promotions; advises local management of pertinent changes or significant information which may present short and long term opportunities to maximize inventory and property revenues; receives and responds to guest complaints concerning property services.
Performs other assigned duties as required.
REQUIRED SKILLS
Hospitality or Management degree preferred
Minimum of 3 years hotel or condominium management experience, preferably Front Office or Association Management
CAM License or the ability to obtain license
Excellent computer knowledge to include Microsoft Office Suite and property specific systems
Excellent organizational and leadership skills
Excellent communication skills both written and oral
Excellent hospitality and problem resolution skills
Practices relating to the successful management and marketing of luxury properties
Principles and practices of effective yield management in the industry
Principles and practices of effective Condominium Owners Association
Knowledge of Florida Condominium Management laws, preferred
PHYSICAL DEMANDS
Ability to work at a desk/phone as needed
Ability to stand/walk for entire shift as needed
Must be able to assist in Housekeeping to include setting up rooms, cleaning, etc.
Must be able to lift/move up to 50 pounds as needed.
Compensation: $49,000.00 - $55,000.00 per year
At Spectrum Resorts, we believe in teamwork, family, and supporting each other. It's just who we are.
Spectrum Resorts is home to team members who want to make a difference in the lives of their work family and the families we host each year. Together, we're redefining the beach vacation into a time when families can truly rest, relax, and reconnect with their loved ones. We’re doing all this while innovating in the industry, nurturing career goals, and celebrating each other's successes.
Curious about what it's like to be a world-class team member at Spectrum Resorts? Listen to what the team has to say.
(if you already have a resume on Indeed)
Or apply here.
Life at Spectrum Resorts
We are a passionate company that takes pride in its reputation and what we do. Our company’s success is built on a team effort, combining the talents of many people to achieve a common vision of delivering world class service by world class people.
Competitive Wages and Discounts
At Spectrum Resorts we assure our wages are competitive in the area but we also offer incentives that set up apart.
Every year full time team members get a 3 night stay complimentary at either property, the only cost is a reduced cleaning fee.
As part of the Spectrum Resorts team you will also be eligible to enjoy the following savings:
50% off all meals on property,
15% off reservations using the friends and family discount,
15% off any merchandise purchases, and
15% off Spa treatments.
World-Class Benefits Package
We offer a full insurance program that includes Blue Cross and Blue Shield Healthcare as well as Vision, Dental, Life, Cancer, Accidental, and Disability Insurances. We also offer a 401k plan with a company contribution. As part of the Spectrum Resorts team you could also be eligible for our Tuition Reimbursement Program.
We Help Each Other When It Matters Most
When times are tough is when you need your work family the most. We have the following Team Member Assistance Programs.
The Shells Fund--this is an innovative program designed to help Spectrum Team Members in a time of need.
Sharing PTO--team members may donate their accrued PTO to other eligible team members to provide assistance for emergency purposes
Team Member Celebrations
We come together as a family to celebrate our collective successes as a company, as well as to recognize the best and brightest from within our organization. We also have quarterly and annual awards for the team member that goes above and beyond to assure our guests' expectations are exceeded.
Paid Internship Program
Gain hands-on experience during college breaks. Spectrum Resorts offers internships in three areas of the resort. In Food & Beverage you can have the opportunity to experience different areas of F&B such as casual and coastal cuisine restaurants, poolside bar and grill, food trucks and club lounge. Rotation between positions and outlets included. In the Rooms Division you can learn about the guest experience from Reservations to Front Desk to Housekeeping. If you like working outdoors with young guests, our Activities Team may be the best fit for you. This internship includes planning and facilitating on-site activities such as organized games, arts and crafts, competitions and more.
Advancement Opportunities
At Spectrum Resorts we love to promote from within! We feel that current team members who embrace our Vision, Mission and Values and are high performers should be considered for openings before we interview outside the company. We have also developed our own off-season training program, Spectrum University, that is open to all team members. The sessions are planned with our team members' needs in mind... our goal is to help build skillsets so that they are equipped to be successful.
